The Senior Coordinator, Membership and Business Development helps keep membership, chapters, and sponsorship activities running smoothly. This role handles renewals, member and chapter inquiries, data management, and sponsor deliverables, making sure everything stays on track.

If you’re organized, detail-oriented, and great at communicating, this position offers the chance to make a real impact by supporting members, assisting chapter leaders, and coordinating sponsorship commitments.

Duties and Responsibilities

• Serve as the main contact for engagement with members and chapter leaders.
• Process new memberships and renewals, keeping records and payments updated. Guide new members through onboarding, helping them connect with their benefits.
• Assist chapter leaders with tracking members, handling administrative tasks, and planning events.
• Prepare reports and outreach efforts to boost engagement.
• Maintain organized and accurate membership, chapter, and sponsorship data. Develop and maintain dashboards to track key performance indicators.
• Ensure sponsors receive all contracted benefits, tracking deliverables and deadlines.
• Act as the primary contact for sponsors, answering questions and coordinating fulfillment.
• Assist with event sponsorships and other business opportunities.
• Monitor sponsor engagement and compile reports on fulfillment.
• Support revenue growth efforts by assisting with agreements and outreach.
• Keep membership, chapter, and sponsorship records updated and well-organized.
• Assist in coordinating logistics for membership, chapter, and sponsorship-related events.
• Identify ways to improve processes for greater efficiency.

Knowledge and Skills

• 3+ years of experience in membership coordination, chapter support, or business development.
• Familiarity with membership databases (AMS), customer databases (CRM), or similar tools.
• Background in administration, event coordination, or customer service.
• Strong communicator who engages effectively with members, chapters, and sponsors.
• Customer-focused, responding promptly to questions and requests.
• Skilled at managing multiple tasks and deadlines while staying organized.
• Comfortable using databases and tracking tools to maintain accurate records.
• Detail-oriented and dependable, following through on commitments.
• Proactive in spotting challenges and finding solutions.
• Able to analyze trends and data to help guide decision-making.
• Works independently while collaborating effectively with the team.

About Post-Acute and Long-Term Care Medical Association

Post-Acute and Long-Term Care Medical Association (PALTmed) is the only medical specialty society representing medical directors, physicians, nurse practitioners, physician assistants, and clinicians working in the post-acute and long-term care (PALTC) setting. The Association’s 3,200 members work in skilled nursing facilities, long-term care and assisted living communities, CCRCs, home care, PACE programs, and other settings. PALTmed promotes and enhances the development of competent, compassionate, and committed medical practitioners and leaders to provide goal-aligned care across all PALTC settings. Dedicated to defining and improving quality, we advance our mission through professional development, evidence-based clinical guidance, and advocacy on behalf of members, patients, and their families.

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