Summary

Washington, DC based association management firm seeks association professional to serve as Membership Manager for its clients. Position available immediately.  The Client Membership Manager will provide member services, administration, and project management support for AMS clients.

About AMS

Building genuine, strong client partnerships has always been at the center of AMS’s corporate culture. We have found our greatest success in matching our client partners with a team drawn from our pool of talented association professionals to meet the unique needs of each organization we serve. When hiring new members to the team, AMS looks for talented individuals who share our core values of integrity, excellence and collaboration.

Benefits

Full benefits including health, dental and short-term disability insurance, flexible spending accounts, voluntary benefits, 401k, generous time off policy, and various mentorship/professional development opportunities. AMS is a location flexible company and employees can use the AMS office as needed, working in-office, remote or hybrid.

Disclaimer

Phone calls will not be accepted. Contact from recruitment agencies will also not be accepted.

Responsibilities

Membership Management

• From application processing to new member onboarding

Committee Management/Committee Liaison

• Act as the primary point of contact between committee members
• Maintain accurate and current committee rosters
• Oversee the organization and upkeep of committee files
• Follow up regularly to ensure committee expectations are met
• Maintain and expand the Member Resource Library

Marketing and Social Media Management

• Work with Communications team for Content Creation & Distribution, including:
• Membership, Conference and Education posts
• Quarterly newsletter
• Manage conference-related email blasts
• Review and update website content monthly

Qualifications

• Bachelor’s degree
• A minimum of five-seven years’ experience in association/non-profit management/membership role; including working with board of directors, committees and workgroups; managing multiple stakeholders
• Experience leading committees/workgroups and the ability to make decisions on behalf of a client
• Experience managing and implementing all aspects of a broad-spectrum project
• Extremely organized with strong attention to detail and ability to meet deadlines
• Comfortable in a fast-paced environment and able to manage multiple projects
• Exceptional problem-solving capabilities and resourceful under pressure
• Ability to work both in a team environment and independently
• Excellent communication skills (verbal and written); including ability to present and speak in public
• Outstanding customer service and ability to work with members in person, on the phone and electronically
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Experience in association management systems

Travel

This position may require 5-10% domestic travel throughout the year.

ADA Specifications

This is a largely sedentary position that requires the ability to speak, hear, see and lift small objects up to 20 lbs.

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Per AMS's Policy, the successful applicant for this position will undergo a thorough background check as a condition of employment. This process will be conducted with the utmost respect for privacy and confidentiality.

About Association Management Strategies

Association Management Companies, or AMCs, are for-profit businesses that manage associations to help them grow and prosper. They offer the expertise, staffing and resources that allow professional associations, trade groups, not-for-profits and philanthropic organizations to effectively manage day-to-day operations and advance their long-term goals. A career with AMS offers you the opportunity to manage your career path in a fast paced, hands-on, results-oriented environment. AMS is always on the lookout for talented professionals seeking the next exciting step in their careers. At AMS you will have the opportunity to work in multiple roles for multiple organizations (often simultaneously!) across a wide array of industries.

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