Summary

The learning management system specialist supports the director of training services with the Commercial Vehicle Safety Alliance (CVSA) commercial motor vehicle (CMV) learning management system initiatives for both CVSA-certified and non-CVSA-certified enforcement personnel and industry members. This position works closely with another learning management specialist, a certification coordinator and a training coordinator, and will be required to assist team members when needed. This position supports the needs of the membership by providing quality services as the Alliance strives to implement the organization’s strategic initiatives. This position will be based out of our Washington, DC office. Our teleworking policy allows employees to work from home two days a week. 

Essential Job Functions

The following list of duties is not exhaustive. CVSA may also outline additional responsibilities that are not included in this job description.

• Responsible for overseeing the development and maintenance of the Alliance’s learning management system, CVSA Learning
• Responsible for creating and modifying course configurations, assignments of roles, securities and permissions; manages users and user/learning groups and course assignments; and monitors internal system notifications
• Responsible for creating and maintaining processes to track participants, to address technical issues, and to receive feedback
• Responsible for preparing reports for monitoring and evaluating course or program effectiveness
• Assist with producing rich interactive presentation products, including illustrations, image editing, graphics design and video motion graphics, for use in long-format video productions, virtual course materials, electronic conferencing presentations, info graphics and other applications, as needed
• Assist with researching and recommending software, content creation and interactive media
• Assist with the development of the Alliance’s multimedia needs
• Assist with the development of training videos and digital media in support of the program objectives
• Assist with promoting a uniform application of roadside inspection, enforcement and safety programs
• Assist with providing expertise, technical support and training coordination to the membership in upgrading programs to ensure uniformity, reciprocity and compatibility of enforcement activities
• Assist with promoting technology applications that serve to increase safety, efficiency and crash reduction
• Assist CVSA leadership on collaborative projects to set overall organizational policies and priorities
• Assist the organization with the completion of deliverables under several contracts, grants and cooperative agreements with the U.S. Department of Transportation and the U.S. Department of Energy

Supervisory Responsibilities

This position may involve the direct or indirect management of other employees. This position may be responsible for selecting and overseeing external contractors and vendors who provide services related to the development and implementation of the Alliance’s programs and services.

Working Conditions

This position is DC based, and the selected applicant will be required to work from the office three days a week.

The position requires periodic work outside of normal business hours, as well as travel both during and outside of normal business hours.

The physical demands described here are representative of those that must be met by an employee to safely and successfully perform the essential functions of this job consistent with federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Minimum Requirements

• Bachelor’s degree from an accredited college or university, or equivalent combination of education and related experience
• Several years of experience with various e-learning platforms and virtual web-based applications
• Several years of experience with multimedia development for both in-person and virtual audiences
• Several years of experience managing a learning management system
• Several years of experience handling responsibilities comparable to those outlined above
• Program and project management experience, including planning, organizing, communicating, and implementing results
• Available for national and international travel

Knowledge, Skills and Abilities

• Extensive knowledge and understanding of instructional teaching techniques
• Works well within a team environment and independently
• Ability to build consensus and cooperation among stakeholders with competing interests
• Problem-solving skills with the ability to make sound, prudent decisions
• Ability to meet deadlines of assigned deliverables
• Ability to provide exceptional customer service to members and stakeholders
• Ability to continuously demonstrate exceptional verbal, written, listening and interpersonal skills
• Ability to develop and maintain professional internal and external relationships
• Strong organizational skills, superior attention to detail and self-motivation
• Ability to work in a fast-paced, evolving environment

About Commercial Vehicle Safety Alliance

The Commercial Vehicle Safety Alliance (CVSA) is a nonprofit organization comprised of local, state, provincial, territorial and federal commercial motor vehicle safety officials and industry representatives. The Alliance aims to prevent commercial motor vehicle crashes, injuries and fatalities and believes that collaboration between government and industry improves road safety and saves lives. Our mission is to improve commercial motor vehicle safety and enforcement by providing guidance, education and advocacy for enforcement and industry across North America.

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