• Employment Type: Full-time, Monday–Friday (37.5 hours/week, limited flexible scheduling possible)
• Location: Remote (U.S. only)
• Salary Range: $50,000 - $60,000/year

About OADN & the Role

The Membership Engagement Manager plays a vital role at the Organization for Associate Degree Nursing (OADN), a professional association representing over 1,100 associate degree nursing programs. This individual contributor position drives membership engagement, retention, and system management (AMS) while ensuring an exceptional member experience.

This role requires a blend of program development, operational oversight, and hands-on implementation. The ideal candidate is both people- and data-oriented, with strong technical and communication skills. They will coordinate multiple projects, oversee business processes, and provide updates to leadership.

As OADN operates fully remotely, this position requires self-motivation, collaboration, and adaptability. The Member Engagement Manager must be a self-starter who embraces accountability and understands that their role directly impacts the organization's and its members' success.

Qualifications

• Education: Bachelor’s degree (preferred) in communications, marketing, business, public administration, policy, health, or related field.
• Experience: Preference is given to candidates with work experience in volunteer or membership management, particularly within a professional association or other non-profit organization.

Reports To: Chief Operating Officer

Supervises: Oversees volunteers and occasionally supervises contractors. Does not oversee direct employee reports.

Key Responsibilities:

Membership Engagement

• Manage Association Management System (AMS) collaborative community workspaces for committees, task forces, and special interest groups.
• Develop and deploy AMS modules and members-focused features, including a member job board and centralized repository of OADN benefits, that enhance member engagement and the overall OADN member experience.
• Generate insightful reports on member usage of the AMS.
• Establish metrics to track engagement trends and support new engagement programs.
• Train staff and members on AMS functionalities to maximize usage.

Volunteer Management

• Recruit, engage, and support volunteers across OADN committees and task forces.
• Coordinate committee logistics, including quarterly reports, action plans, and strategic goals.
• Ensure timely reporting for the Board of Directors.

Governance Support (Under the direction of the CEO)

• Assist the Board of Directors with administration, documentation, and policy management.
• Oversee updates to the Board Policy and Procedure Handbook.
• Provide operational support for virtual and in-person board meetings.

Administrative & Event Support

• Administer the OADN Foundation’s annual scholarship and awards process.
• Manage smaller projects aligned with OADN’s strategic priorities.
• Maintain organizational files and documents in Microsoft Teams.
• Assist with OADN Annual Convention planning and provide on-site support.

Knowledge, Skills & Attitudes (KSAs)

Knowledge (Conceptual Understanding Required)

• Membership Systems – Familiarity with AMS/CRM platforms for managing member engagement.
• Professional Associations – Understanding of membership retention strategies and volunteer engagement.
• Nonprofit Governance – Knowledge of board operations, policy development, and documentation.
• Event & Program Planning – Experience organizing virtual and in-person events.
• Project Management – Proficiency with remote collaboration tools (Microsoft Teams, Asana, Trello).

Skills (Practical Abilities Required)

• Membership & Volunteer Engagement – Build community, retain members, and foster meaningful relationships.
• Project & Event Coordination – Efficiently plan, execute, and track multiple initiatives.
• Governance & Board Support – Maintain policy documentation and board coordination.
• Communication & Interpersonal –
• Strong verbal/written skills for engaging members and volunteers.
• Active listening and adaptability in communication.
• Ability to establish trust with diverse stakeholders.
• Administrative & Organizational –
• Attention to detail in documentation and scheduling.
• Effective multitasking in a remote setting.
• Problem-solving & Critical Thinking – Analyze trends and apply data-driven decision-making.
• Technology & Digital Collaboration –
• Proficiency in AMS, CRM, and project management tools.
• Adaptability to emerging digital solutions for member engagement.

Attitudes (Professional Values & Work Ethic)

• Self-Starter – Takes initiative, demonstrates accountability, and drives results independently.
• Member-Centric – Dedicated to providing outstanding service and enhancing member experience.
• Collaborative – Works effectively in a remote team with open communication and teamwork.
• Adaptable & Proactive –
• Thrives in evolving environments and learns new tools and strategies.
• Mission-Driven – Passionate about nursing education and professional association work.
• Professional & Accountable –
• Maintains integrity, reliability, and high customer service standards.
• Leadership & Volunteer Coordination –
• Guides and supports volunteers while fostering engagement and recognition.
• Emotional Intelligence & Diplomacy –
• Handles member concerns with patience and professionalism.
• Navigates complex discussions with tact and problem-solving skills.

Travel Requirements (Approx. 2–3 weeks per year)

• OADN Annual Convention: 7 days
• Two in-person board meetings per year: 3–5 days each