Title:  Associate, Scientific Programs - Foundation for Physical Therapy Research

Unit:  Business Affairs

FLSA Status: Non-exempt

Location:  This position is located on-site at the APTA headquarters in Alexandria, VA

About The Foundation
The Foundation for Physical Therapy Research (Foundation) is the only national nonprofit solely dedicated to funding physical therapy research and promising researchers through grants, scholarships, and fellowships. We fund research and develop researchers to optimize movement and health. The Foundation is an affiliate of the American Physical Therapy Association (APTA). Foundation staff are employed by APTA and receive the same employee benefits and adhere to APTA policies and procedures.

Summary

The Associate, Scientific Programs is a critical role in supporting the Scientific Programs of the Foundation. This position requires a highly organized, detail-oriented individual with excellent communication skills.  The Associate must have demonstrated strong administration and organizational skills, attention to detail, and the ability to track and prioritize tasks.  The Associate will report to the Manager, Scientific Programs and will work collaboratively with the Foundation team.

Essential Functions

• Be the lead administrative support for Scientific Programs supporting the day-to-day grants operations using the Foundation’s ProposalCentral grant management system.
• Liaise with the ProposalCentral support teams helping Foundation applicants, current and past awardees
• Respond to queries from users about their applications, grants, and awards.
• Support the Manager, Scientific Programs, throughout the application set up, review, award and post-award cycles using ProposalCentral tools.

Staff Expectations

• Upholds and fosters team values.
• Complies with all APTA policies and procedures.
• Performs other duties as assigned to foster achievement of association priorities.

Qualifications & Skills

• High school diploma required; Associate degree preferred
• 2-4 years of customer service experience (call center or high-volume contact center preferred)
• Experience using CRM systems (Protech, MS Dynamics, or similar software a plus)
• Strong customer service skills with a passion for helping others
• Excellent verbal, written, and interpersonal communication skills
• Ability to handle calls and inquiries from our members with professionalism and composure
• Strong problem-solving skills and ability to navigate multiple systems
• High attention to detail and accurate data entry skills
• Sales experience or ability to upsell products/services is a plus

Travel Requirements

10%, local and National

How To Apply

Please send resume and cover letter, including salary requirements, when applying.

Principals only; no agencies; no phone calls, please.  Candidates selected to participate in an interview will be contacted by Human Resources.

The American Physical Therapy Association is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, ethnic or national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, sexual orientation, gender identity, disability, or military status or any other characteristic protected by law.

APTA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please visit e-verify.uscis.gov.

APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff community.

About APTA

Do you want to contribute to an organization dedicated to improving societal health? Would you like to collaborate with colleagues who are passionate about making a difference? Are you excited to work in a new state-of-the-art building designed to encourage movement, participation, and employee health?

Then you want to work for APTA!

APTA is the trusted leader for the physical therapy profession, representing more than 100,000 physical therapists, physical therapist assistants, and physical therapy students. Our approximately 150 employees support the association’s mission to build a community that advances the profession of physical therapy to improve the health of society. Learn more in our Association Profile.

About American Physical Therapy Association

The American Physical Therapy Association (APTA) is an individual membership professional organization representing more than 100,000 member physical therapists (PTs), physical therapist assistants (PTAs), and students of physical therapy. APTA seeks to improve the health and quality of life of individuals in society by advancing physical therapist practice, education, and research, and by increasing the awareness and understanding of physical therapy's role in the nation's health care system.APTA prohibits preferential or adverse discrimination on the basis of race, creed, color, gender, age, national or ethnic origin, sexual orientation, disability, or health status in all areas including, but not limited to, its qualifications for membership, rights of members, policies, programs, activities, and employment practices. APTA is committed to promoting cultural diversity throughout the profession.APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff commUNITY.

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