Details

Posted: 21-Jan-25

Location: Lawrence Township, New Jersey

Type: Full Time (Remote & In Office)

Salary: 65000-70000

Categories:

Consulting Services

Certifications:

CAE

ISPOR is recognized as the global leader in health economics and outcomes research excellence (HEOR). Do you want to work for a global organization focused on using HEOR to improve healthcare decision-making globally?

It is an exciting time at ISPOR with a new bold strategic plan focused on advancing our vision of a world where healthcare is accessible, effective, efficient, and affordable for all.  Global recognition of the value of HEOR continues to expand, and our renowned conferences, HEOR resources and publications are growing.  We are expanding our staff team, including this position in our Enterprise-wide Operations team. 

Do you have a passion for creating and improving processes and delivering consistent results?  Strong communications and excellent administrative and strong proficiency in technology skills?  Looking for a new home to grow? 

If so, read on for more information!

THE POSITION

We are actively seeking a Manager, Operations & Governance.

WHAT YOU WILL DO

You will be responsible for promoting organizational efficiency, compliance and effective organizational communications, and maintaining the governance frameworks within ISPOR, supporting key strategic and infrastructure projects as required to achieve the Society’s vision and mission. You will ensure adherence to best practices in governance, legal compliance, and risk management while fostering a positive and engaging environment for volunteers. The position involves working with ISPOR vendors and partners, ISPOR’s international members, and internal contacts at all levels of the organization.

A snapshot of the essential duties is below, please see the applicant portal for more detailed information.

Operations:

• Develop and promote effective organizational practices for centralized administrative process (eg running meetings, scheduling, file naming protocols, and leveraging software tools), including developing reference guides, training, and discussion groups as needed.
• Champion the effective use of technology for operational processes.
• Working with the Chief Operations Officer, Business Solution teams and others, review Society procedures for process efficiency, recommending adjustments to centralized operational processes.
• Create and maintain operational policies and procedures and promote organizational consistency across all departments
• Assist the Chief Operations Office with annual business plan development. Track achievement of agreed organizational business plan goals and create regular status reports.
• Manage internal formal organizational communications, leveraging SharePoint and other communications tools.
• Schedule and manage agenda development and post-meeting information processes for All Staff meetings
• Foster effective communication and collaboration across the organization

Governance and Compliance:

• Assists the Chief Operations Office with coordination of legal advisement and contract review procedures
• Manage compliance processes eg code of ethics, conflict of interests, economic sanctions.
• Manage governance policies, procedures, and practices to guide ISPOR toward legal compliance, risk management, and association best practices.
• Maintain all ISPOR governance documents (ISPOR policies and procedures, by-laws, articles of incorporation etc) and governance reporting structures, and liaise with the Associate Director, Executive Affairs to ensure compliance and awareness.
• Working with the Chief Operations Officer to ensure regular review and updating to ensure compliance with good governance practices and United States nonprofit and related tax laws.
• Provide direct support to the Chief Operations Officer and to the Chief Executive Officer & Executive Director on governance-related issues
• Manages, in coordination with the Associate Director, Executive Affairs, the Annual Business Meeting and other member meetings
• Assists the Chief Operations Office with management of risk and compliance. promoting open communications for awareness and development of appropriate risk mitigation strategies.

WHAT YOU MUST HAVE

• Bachelor's degree in Nonprofit Management, Public Administration, or a related field. 
• 3+ years of experience in a legal, compliance, or governance field
• Strong understanding of organizational efficiency, effective organizational communications, and legal compliance/risk management.
• High level of proficiency with Microsoft Office, particularly Word, PowerPoint, Outlook Excel, Office 365 (including SharePoint), and ability to learn new technology platforms. 
• Ability to work independently.
• Must be able to discern sensitive issues and handle them with discretion, confidentiality, and professionalism.
• Must be a team player who can work effectively with staff, members, and stakeholders.
• Able to plan, organize and carry out work from various sources to meet deadlines and achieve objectives.
• Persuasive verbal and written communication skills, including communicating with precision and effectiveness across levels and functions.
• Excellent judgment and creative problem-solving skills.

Want to stand out? Here are the preferred qualifications:

• Certified Association Executive (CAE) 
• Experience within an association or nonprofit organization.
• Asana and project management proficiency.

OUR LOCATION

ISPOR’s headquarters is in Lawrenceville, New Jersey, which is halfway between Philadelphia and New York City. Our staff works in a hybrid arrangement onsite two designated days per week. Operations is in office on Tuesday and Wednesday.

WHY APPLY?

ISPOR provides an excellent total compensation package including:

• Competitive pay: This position is exempt with a salary range of $65,000-70,000
• Robust benefits plan: base plan employee-only coverage is fully subsidized by ISPOR
• Generous PTO: 20 days the first year
• Extraordinary holiday schedule: eight company holidays plus winter break

Work Authorization

We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. Sponsorship is not provided.

Equal Opportunity Employer

ISPOR provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Assistance or Accommodation

If you have a disability or have difficulty accessing or using the applicant system to apply for a position, contact hr@ispor.org.

ABOUT US

ISPOR, the professional society for health economics and outcomes research (HEOR), is an international, multistakeholder, nonprofit dedicated to advancing HEOR excellence to improve decision-making for health globally. The Society is the leading source for scientific conferences, peer-reviewed and MEDLINE-indexed publications, good practices guidance, education, collaboration, and resources in the field.

ISPOR’s community of 14,000 individual and chapter members from 110+ countries includes various healthcare stakeholders, including researchers and academicians, assessors and regulators, payers and policymakers, the life sciences industry, healthcare providers, and patient engagement organizations. The Society’s leadership has served as an unbiased resource and catalyst for innovation in the field for over 20 years.

Diversity, Equity, and Inclusion

ISPOR is a Society firmly committed to advancing health economics and outcomes research (HEOR) based on sound methods and scientific excellence. ISPOR believes that diversity and inclusion are foundational principles for achieving our mission and that diversity and inclusion are valuable and relevant to all of our Society’s activities: cultivating and sustaining significant, high-quality education programs, publications, member benefits, and networking.

ISPOR is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

INTERESTED?

Apply through the link, creating a new candidate profile.

The link below is the ONLY application method; to be considered, please apply through this system. Please submit your salary requirements within your cover letter.

https://secure.beyondpay.com/ta/ISP1.careers?ShowJob=704791943

OUR PROCESS

We are committed to hiring the best talent, providing a productive and supportive organizational culture for staff to learn and grow within a flexible environment. We are transparent in posting salary ranges and outline what candidates should expect from our hiring process.

Candidates who advance in our preliminary review process will have the opportunity to discuss the position, their background, and lived skillsets related to the position with ISPOR HR via Teams meeting.

Those who advance to subsequent steps in our interview process may participate in up to 3 rounds of meetings via Teams or in person. Each discussion could consist of multiple ISPOR staff members. The final interview may include a thought exercise/presentation with the hiring team.

We look forward to welcoming you to ISPOR!

About ISPOR

ISPOR, the professional society for health economics and outcomes research (HEOR), is an international, multistakeholder, nonprofit dedicated to advancing HEOR excellence to improve decision making for health globally. The Society is the leading source for scientific conferences, peer-reviewed and MEDLINE-indexed publications, good practices guidance, education, collaboration, and tools/resources in the field. ISPOR’s community of more than 20,000 individual and chapter members from 120 countries includes a wide variety of health care stakeholders, including researchers, academicians, regulators and assessors, public and private payers, health care providers, industry, and patient representatives. The Society’s leadership has served as an unbiased resource and catalyst for innovation in the field for more than 20 years.

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