The Operations Manager is responsible for overseeing the comprehensive management of office operations, maintenance, and facilities. This position also serves as the primary point of contact for all aspects of the Trajectory Event Center (TEC), including event rentals, revenue generation, operational efficiency, and facility improvements to enhance the venue's functionality and client experience.

Additionally, the Operations Manager supports the Chief of Staff and external consultants, providing assistance with a wide range of administrative functions related to USGIF’s financial operations, budgeting, and information technology systems. This role ensures the seamless execution of daily office operations, coordinates physical security measures, and contributes to the overall smooth functioning of the organization.

Responsibilities:

• Managing all maintenance and repairs of the venue, property, equipment, and facilities.
• Ensuring that the venue and facilities are clean and organized.
• Trajectory Event Center
  • Showcasing the event space to potential clients.
  • Managing all bookings for events and liaising with the clients to determine event requirements.
  • Preparing venue hire packages and pricing options and negotiating with clients.
  • Writing up contracts to be reviewed by management
  • Managing all administrative tasks such as insurance, booking schedules, and invoicing
  • Communicating and enforcing all security regulations and protocols.
  • Notifying and communicating with the building management team in advance of each event.
• Assisting Chief of Staff with ensuring IT Vendor is properly supporting USGIF staff
• Providing administrative support for accounts payable and receivable efforts
• Work closely with the external bookkeeper to financially close each month in a timely manner
• Provide on-site support at USGIF’s events and industry events

Education & Experience:

• Bachelor or associate degree in Business Administration, Operations Management, Hospitality Management, or related field
• 2+ years of experience in operations or facilities management, preferably within a nonprofit, trade association, or similar organization.
• Experience managing vendor relationships and external consultants
• Experience supporting financial operations, including working with bookkeeping and accounting functions

Skills & Competencies:

• Strong organizational and project management skills with a keen attention to detail
• Demonstrated ability to manage facilities and maintenance operations efficiently
• Excellent interpersonal and communication skills, with the ability to interact professionally with clients, vendors, and team members
• Ability to work independently, prioritize tasks, and meet deadlines in a dynamic environment
• Strong negotiation and contract management skillS
• Competency in administrative and financial systems, including accounts payable/receivable, budgeting, and credit card management
• Comfortable with technology and able to coordinate with IT vendors to resolve technical issues

Technical Proficiency:

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Experience with event booking systems or CRM platforms is a plus
• Familiarity with accounting or bookkeeping software (e.g., QuickBooks) is preferred

Additional Requirements:

• Ability to lift and move moderately heavy items related to event setup and facility operations
• Must be able to work onsite at the USGIF office and the Trajectory Event Center
• Must be a US Citizen 

About United States Geospatial Intelligence Foundation

The United States Geospatial Intelligence Foundation (USGIF) is a 501(c)(3) nonprofit educational foundation. We are dedicated to promoting the geospatial intelligence tradecraft and developing a stronger GEOINT Community with government, industry, academia, professional organizations, and individuals who develop and apply geospatial intelligence to address national security challenges. USGIF achieves its mission through various programs and events. Along with building the community, advancing the tradecraft, and accelerating innovation.

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