Position Overview: 

This position supports the Research and Quality (R&Q) Business Unit in the development, dissemination, and implementation of quality products, including clinical practice guidelines (CPG), clinical consensus statements (ECS), and additional research efforts. The role involves data and project management, editorial support, stakeholder collaboration, and operational coordination to advance the organization’s research and quality improvement objectives. 

Reporting Structure: 

This position reports to the Director, Quality and Performance Measurement.  

Qualifications 

Bachelor’s degree or equivalent experience required; Master’s degree in public health, research, library science, or related fields preferred. Minimum of three years of experience in healthcare or related environments, or one to three years with a related Master’s degree. Experience in research, literature searches, and managing electronic references (e.g., EndNote or similar software). Familiarity with clinical practice guidelines, data management, statistical analysis, and research methodology preferred. Proficiency in tools such as Microsoft Office Suite, Tableau, PowerBI and other data management software. Strong attention to detail, organizational skills, and ability to multitask competing priorities. Excellent written communication skills and experience with peer-reviewed publications. Understanding of the healthcare industry a plus. Ability to work collaboratively within a team, maintain technical accuracy, and meet deadlines. Some travel, including occasional weekends, and some late night conference calls required. 

 Key Responsibilities 

• Support the development of quality products including ECS, CPG, clinical care graphics and grant-related activities for otolaryngology – head and neck surgery. 

• Manage and organize data for quality products, including literature references, grant applications, public comments, contracts, meeting notes, and performance data reports. 

• Develop literature summaries and provide editorial support for manuscripts, grant applications, and other quality products. 

• Coordinate survey processes for peer review, public comment, and clinical gap analysis, ensuring feedback is tracked, organized, and reviewed by staff and leadership. 

• Support the Research and Quality BU colleagues in coordinating various data, formatting databases, and performing data collection tasks. 

• Collaborate with AAO-HNS/F committees, workgroup members, and external organizations to support quality product development and dissemination. 

• Plan, schedule, and facilitate meetings, teleconferences, and webinars, ensuring accurate record-keeping and follow-up communications. 

Specific Duties 

• Work with R&Q Director along with colleagues to develop and manage innovative processes around integration efforts of dissemination products. Transitioning from paper-based publications into digital platforms. 

• Contributed to the development of user-friendly interfaces for CPG and ECS, optimizing for healthcare provider and patient engagement in clinical decision-making. 

• Manage contracts with literature search strategists, ensuring assignments are accurate, payment is processed, and quality assurance is maintained. 

• Oversee and maintain CPG, ECS, CORE related content on www.entnet.org . 

• Collaborate with staff and leadership to transition quality products through development, journal submission, patient material development, and dissemination. 

• Organize and maintain electronic files and databases for the R&Q team, ensuring easy access and historical accuracy. 

• Represent the R&Q team in cross-functional and national initiatives to promote collaboration and process improvement. 

• Develop and publish reports, articles, and communications for organizational platforms, including the Academy Bulletin, OTONews, and webinars. 

• Perform internet research and literature reviews to support the R&Q team’s objectives. 

• May participate on an internal team, either through formal assignment, or on an ad hoc basis. 

• Consistently demonstrate professionalism and cooperative behavior with all internal and external contacts. 

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About American Academy of Otolaryngology-Head and Neck Surgery

The American Academy of Otolaryngology – Head and Neck Surgery http://www.entnet.org one of the oldest medical associations in the nation, represents around 12,000 physicians and allied health professionals who specialize in the diagnosis and treatment of disorders of the ears, nose, throat, and related structures of the head and neck. The Academy serves its members by facilitating the advancement of the science and art of medicine related to otolaryngology and by representing the specialty in governmental and socioeconomic issues. The organization’s mission is “Empowering otolaryngologist-head and neck surgeons to deliver the best patient care.”We take pride in our excellent benefits package offered to eligible employees, which includes medical, dental, and vision coverage. We also provide short and long term disability insurance, life insurance, flexible spending accounts, 403(b) retirement plan, credit union membership, five weeks of PTO, and nine holidays, compressed work schedules and flexible scheduling. We offer a business casual dress environment, free parking, commuter benefits, and walking distance to the King Street Metro. We are proud to be an equal opportunity employer.

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