JOB TITLE:             MEMBERSHIP & DEVELOPMENT ADMINISTRATOR

DEPART./PROG.:   Executive Administration – Membership

REPORTS TO:         Executive Director; Director of Development & Communications

JOB TYPE:               Part-time (25 hours/week; 5 days per week); Hourly/Non-Exempt

JOB LOCATION:    Fully Remote; Within contiguous United States. Must be available between the hours of 9:00a EST– 6:00p EST.

SALARY RANGE:   $30.00 per hour - $40.00 per hour

Position Overview

The Membership and Development Administrator (MDA) is responsible for the day-to-day administration of B.O.S.S.’ membership function, supporting engagement initiatives, and providing exceptional customer service to both individual and organizational members.

This role manages prospect data and ensures accurate record-keeping within the association’s membership database. Additionally, the position provides administrative support for fundraising and development activities, including prospect research, correspondence, and meeting coordination. As the primary point of contact for B.O.S.S., this role requires strong communication and organizational skills.

Responsibilities include (but are not limited to):

1. Membership Administration and Engagement

• Create and manage calendar events, membership forms, registration forms, and an organized digital library for members.
• Respond to all general inquiries regarding membership issues.
• Coordinate the annual member dues invoicing process, including associate membership dues renewal invoices, receipts, reminders, and new member mailings.
• Manage the full member activation process, including the preparation and distribution of welcome kits.
• Assist members with access to online services by providing login procedures and troubleshooting support.
• Maintain and update membership records, ensuring accuracy and consistency of data.
• Draft and distribute membership communications, including announcements and campaign materials.
• Collaborate with staff on membership recruitment activities, such as outreach via phone, mail, social media, and events.

2. Development and Fundraising Support

• Maintain all fundraising and development records, ensuring that donor and prospect information is up-to-date and accurate.
• Generate regular reports, including mailing lists, giving history, and regional donor portfolios.
• Produce mailing lists, donor lists, and other data reports on a scheduled basis or as needed.
• Support donor stewardship efforts, including thank-you letters, impact reports, and follow-ups.
• Conduct research on donor and sponsorship prospects and present findings in various formats (bios, reports, summaries, and profiles).
• Support the development team by identifying fundraising opportunities through data analysis and prospect research.
• Assist in planning, scheduling, and preparing materials for fundraising initiatives, including donor stewardship programs, events, and campaigns.
• Contribute to promotional efforts such as writing, speaking, and direct outreach (calls, emails, and letters).
• Perform other duties as assigned to support fundraising and membership engagement efforts.

3. Administrative Support

• Serve as the primary point of contact for general inquiries and organizational communications.
• Provide administrative support to the membership and development teams, ensuring smooth operations.
• Assist in planning and coordinating special events, fundraising campaigns, and member programs.
• Ensure timely and professional responses to member and donor inquiries via phone, email, and in-person interactions.
• Support marketing and outreach efforts related to membership and fundraising.

ADDITIONAL RESPONSIBILITIES AS ASSIGNED BY THE EXECUTIVE DIRECTOR AND THE DIRECTOR OF DEVELOPMENT & COMMUNICATIONS.

Minimum Qualifications include (but are not limited to):

• Bachelor's degree from an accredited four-year college or university required. Advanced degree preferred.
• 3+ years of years of experience with a membership-based association is preferred.
• Experience working in a nonprofit or membership-based organization.
• Knowledge of fundraising and donor stewardship best practices.
• Familiarity with social media and digital engagement strategies for membership growth.
• Ability to step into an active role immediately; proven ability to make sound judgments on a day-to-day basis.
• Demonstrated exceptional writing, and verbal communications skills and a proven ability to communicate effectively to diverse audiences.
• Proven query, analytical skills and report writing experience required.
• Demonstrated customer service orientation is required.
• Excellent attention to detail.
• Effective written and verbal communication skills.
• Highly organized and accustomed to a fast-paced working environment.
• Strong metrics/data-driven mindset for goal setting and evaluation.
• Ability to work independently with limited supervision using standardized practices and/or methods.
• Excellent organizational and time-management skills, excellent attention to detail, with the ability to prioritize and manage multiple projects simultaneously.
• Keen research skills, adept at performing due diligence on content accuracy, excellent fact-checker and proofreader.
• Impeccable integrity, judgment, and discretion; A balance of humor and diligence, humility and mission-driven ambition.
• Commitment to racial equity, social justice, clean energy, environmental sustainability, and climate justice.
• Advanced-level proficiency with solid, measurable experience in using a variety of software applications, social media platforms, and other databases (e.g. Google Workspace -Gmail, Google Docs; Microsoft 365; MS Office Full Suite; Adobe; Doodle; Survey Monkey; Zoom, Instagram, Twitter, Facebook, LinkedIn, YouTube).
• Proficiency (or trainability) in using AMS/CRM, and membership management databases/software, specifically Your Membership. Familiarity with other applications (e.g., Member Clicks, Salesforce) is highly desirable.
• Proficiency (or trainability) in using/managing Development/Donor management applications (e.g.: Raiser’s Edge, Network For Good, Donor Perfect); software relevant to media & communications (digital and print).
• Fluency in written and oral English (Required); Bi-lingual (English/Spanish) highly
• Proof of eligibility to work in the US (Required); Ability to travel throughout the contiguous 48 states as assigned.

How to Apply: REQUIRED SUBMISSIONS (MUST INCLUDE ALL ITEMS LISTED)

Submissions via email only to: HRjobs@blacksolar.org with the subject line: Membership & Development Admin. (Mar. 2025)

1. Resumé plus a Cover Letter (which must include all of the following):

1. a) Your personal & professional motivation for seeking this b) The identities, perspectives, and experiences that you would bring to B.O.S.S that are important to you and/or are relevant to the organization’s work.
2. Three (3) professional references (at least one reference must be from a current or recent immediate supervisor).