MEMBERSHIP  COORDINATOR

340B Health has an immediate opening for a Membership Coordinator to join our growing team. This position is responsible for assisting 340B Health staff with administration and coordination of the 340B Health member database and membership activities. 

The role involves managing membership inquiries, database updates, and coordinating onboarding processes for new members. The Membership Coordinator will support membership data accuracy, the annual invoicing process, and event and meeting logistics.

ESSENTIAL DUTIES OF POSITION

• Assist in ensuring accuracy and integrity of membership database through data entry and verification.
• Support efforts to import and update hospital data in iMIS on a regular basis, working closely with the Senior Manager of Membership & Data Analytics to ensure that hospitals are as up to date as possible.
• Assist in maintaining various iMIS reports, such as member and event attendance rosters.
• Maintain accurate and up-to-date records of outreach/new member activities, including detailed, data entry and developing and providing tracking reports.
• Assist the Senior Manager of Membership and Data Analytics in the annual renewal process, including invoice testing, responding to inquiries about invoices, performing personal outreach via email and phone to members and updating member database and other records to reflect actions taken.
• Support department’s efforts to achieve maximum renewal rate.
• Serve as primary contact for member inquiries, including managing outward facing inboxes, phones, and other platforms of communication.
• Password resets and member roster updates/additions.
• Respond to member inquiries and concerns regarding the database such as event registrations, website logins, etc.
• Coordinate membership booth setup and functions and provide registration and room monitoring support at bi-annual conferences.
• Assist with conference registration processing prior to the conference.
• Support hospital/health system recruitment efforts, including marketing, communications, and personal outreach to prospects.
• Support membership team’s sales process including new program enrollee outreach.
• Other duties as assigned

MINIMUM QUALIFICATIONS

Education: 

• Bachelor’s degree 

Skills, knowledge, and abilities required:

• Proficient in Microsoft Office Suite. Excel and PowerPoint advanced skills a plus.
• Demonstrated verbal and written communication skills.
• Meticulous attention to detail needed for accurate data entry and review
• Excellent customer service skills.
• Ability to manage and prioritize multiple tasks in a fast-paced environment.
• Ability to lift up to 25 pounds.

Other Pertinent Information: 

• Staff are currently required to work in the office a minimum of 3 days per week, Monday – Wednesday, and other days as needed. 
• The description above is not intended to enumerate all duties and/or responsibilities of the position.
• Some travel required, including two conferences annually. 

How to Apply:

To apply please visit the 340B Health career center to access the online application process for this position.  

About the Organization:

340B Health assists safety-net hospitals to provide services to more patients with low incomes and those living in rural areas. We focus on protecting the federal 340B drug pricing program, so it continues to play its critical role of subsidizing the health care safety net.

Additional Information:

As a small staff organization, 340B Health supports a collaborative working environment and recognizes the importance of each position’s value in meeting organizational goals. 340B Health offers an exceptional compensation package including health, dental, life insurance, disability insurance, paid time off, retirement plan matching, and more. The annual salary range for this position is $56-75k based on experience.

We strive to create a meaningful work environment for all our employees, one in which diverse teams and diverse ideas are valued. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic. Hiring great people from a wide variety of backgrounds helps keep our organization vital and strong.

About 340B Health

340B Health is a membership organization of more than 1,500 public and private nonprofit hospitals and health systems in the federal 340B drug pricing program. We are the leading advocate and resource for those providers who serve their communities through participation in the 340B drug pricing program. The organization formed in 1993 to increase the affordability and accessibility of pharmaceutical and clinical care for the nation's poor and underserved populations. 340B Health monitors, educates, and serves as an advocate on federal legislative and regulatory issues related to drug pricing and other pharmacy matters affecting safety-net providers. Our membership consists of a broad spectrum of hospitals, including academic medical centers, community hospitals, children's hospitals, and rural facilities.

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