Position Summary: ICVA is seeking an Assessment Program Coordinator who will be an integral member of the ICVA team. This position will assist the Operations Team by handling the day-to-day tasks in support of ICVA’s assessment programs. This position will interface with candidates, academic institutions, regulatory agencies, and vendors.

The Assessment Program Coordinator will report to the Director of Program Operations.

Essential Functions and Responsibilities:

• Process incoming applications and eligibilities for the suite of ICVA assessments.
• Work with schools and jurisdictions to obtain rosters of eligible individuals.
• Coordinate with internal team and test vendors to determine schedules for routine test administrations
• Provide eligibility information (school, roster, individual) to test vendors in specified format.
• Respond to routine inquiries to all exam admin and eligibility following ICVA’s standards and FAQ’s
• Ensure that all candidate records are recorded in the ICVA database.
• Maintain accurate and up-to-date records of candidate information within the ICVA database.
• Coordinate with schools and licensing boards regarding exam administration, eligibility, and score reporting.
• Process candidate demographic changes, updating the ICVA database, and notifying the ICVA exam vendor of these changes.
• Provide consistent and timely follow-up on all outstanding applications.
• Identify and resolve discrepancies in information and supporting documentation.
• Oversee the appeals process for candidates seeking waivers who have exceeded the attempt limit and candidates who have had test administration incidents.
• Serve as a point of contact for candidates and staff, addressing questions about the exam process and providing necessary support.
• Communicate with test vendor(s) about upcoming administrations
• Provide exam support for sites administering remote proctored assessments.
• Creating assessment-related reports to share candidate performance data.
• Assist in the documentation of processes and procedures.
• Ensure the privacy and confidentiality of all candidates.
• Ability to travel out of the area and overnight may be expected throughout the year.
• Performs other duties as assigned.

Key Attributes, Skills and Competencies:

• Presence: Candidate will regularly interact with senior executives from stakeholder
  institutions and organizations, senior leaders of other higher education associations and organizations, and other partners, and other stakeholders and must feel comfortable representing the senior leadership team as well as the entire organization.
• Strong Communicator: Candidate will prepare a wide variety of materials for internal and external audiences, and such communications must be clear, concise and compelling. Develops and produces quality written work that is appropriate, thorough and accurate. Effective verbal communication and agile facilitator.
• Self-starter: Have the discipline to fulfill commitments to staff, board members, and other stakeholders. Exhibits strong leadership skills and a high aptitude as a team contributor and mentor. Attends to how new approaches, policies, and guidelines integrate and align with current practices. Has experience communicating, coordinating and collaborating with volunteers.
• Professionalism: good judgment; ability to interact with all levels of staff, volunteers, and vendors; appropriate demeanor and appearance; confidence. Retains focus and optimism even in times of ambiguity or when facing potential roadblocks. Views change as an opportunity to produce better results. Thinks proactively and creatively. Excellent customer service mentality and delivery; strong interpersonal skills; resourceful.
• Team Player: Candidate must possess a team spirit, approach relationships with a win-win perspective and be accountable for their interactions in a collaborative work environment. Candidate must also be prepared to assist coworkers in projects not originally assigned to them. Must excel in a team-oriented environment. collaborative, supportive, and "can-do" attitude is crucial to success. This person must have integrity and credibility with leaders, volunteers, stakeholders, and staff.

Expected Hours of Work: This is a full-time regular position. Days and hours of work are Monday through Friday, completing a full 37.5 hour work week (7.5 hours per day). There may be occasional evening and weekend work as job duties or projects require.

Work Environment: This position works remotely, or in a professional office environment. This position routinely uses standard office equipment such as computers, phones, and copiers.

• Bachelor’s degree required.
• Experience in working with non-profit organizations or for assessment organizations or companies.
• Skilled with all Microsoft Office programs, including PowerPoint.
• Prioritize multiple deadlines in a timely and efficient manner. Well organized, detail oriented and highly professional.
• Excellent verbal and written communication skills. 
• Ability to act with integrity, professionalism, and confidentiality.

About International Council for Veterinary Assessment

OVERVIEW The International Council for Veterinary Assessment (ICVA) is a world leader in veterinary assessments. Our tests, including the North American Veterinary Licensing Examination (NAVLE), are administered in over 60 countries. At ICVA we collaborate with stakeholders* in academia, licensing boards and practicing veterinarians to ensure our tools can effectively assess the knowledge and skills required for veterinary practice. Our passion for developing high-quality products strengthens our commitment to providing world-class examinations and other assessment tools to protect the public, and animal health and welfare. VISION The world leader in veterinary assessments. MISSION Provide world-class examinations and other assessment tools to protect the public, and animal health and welfare. Provide leadership and facilitate collaboration throughout veterinary medicine. COMMITMENT TO DIVERSITY AND INCLUSION ICVA encourages its staff, volunteers, stakeholders, and directors to view, evaluate, and treat all persons in any professional activity or circumstance in which they may be involved, solely as individuals on the basis of their own personal abilities, qualif...ications, and other relevant characteristics. ICVA confronts and addresses all forms of prejudice and discrimination by its staff, volunteers, stakeholders, and directors that have led to misunderstanding, hostility and injustice in the work of the ICVA. These include, but are not limited to, those based on race, ethnicity, gender, disability, sexual orientation, gender identity, parental status, religious beliefs, military or veteran status, political beliefs, geographic, socioeconomic, and educational background and any other characteristic protected under applicable federal, state, provincial or territorial law. *ICVA works with the National Board of Medical Examiners (NBME) to score the exam and create and distribute the score report.

Show more

Show less

Connections working at International Council for Veterinary Assessment