Details

Posted: 10-Jan-25

Location: Columbia, SC

Type: Full Time (Remote Only)

Salary: 65,000-80,000

Categories:

AMC/Account Executive

Meetings/Expositions/Events

Membership

Salary Details:

Work Environment and Compensation This is full time position. CRAFT uses a hybrid of office-based and remote work environment. CRAFT offers an Infant in the Workplace policy for its staff, holidays and paid time off, 401k retirement program, performance bonus, and other benefits. Must be able to work a variety of hours in order to accommodate client events. Occasional travel will be required.

Preferred Education:

Some College

Additional Information:

Hybrid/Remote is allowed.

Certifications:

CAE

Position Overview

In this role, you will be responsible for providing leadership, guidance, and direction to multiple associations, and lead the CRAFT client work teams. CRAFT Account Executives (“AE”) focus on board and volunteer support, strategic planning, financial management, program development, and event planning and execution. The AE, following the direction set by the client’s board, ensures that all goals and objectives are met, and keeps the client’s members well-informed of the association’s activities. In addition, the AE makes sure all projects stay on schedule and the appropriate staff is in place to provide excellent client experience.

Qualifications

• Minimum of two years of Executive Director of a Trade Association or Non-profit organization.
• Able to develop and sustain high-functioning management teams in a hybrid work environment.
• Proven experience in executive leadership in planning a variety of events from small meetings to multi-day conferences.
• Must be excellent at multitasking with strong communication and interpersonal skills.
• Bachelor’s degree is required, and the CAE designation is preferred.

Job Specific Duties

CRAFT Related

• Meets and exceeds client expectations within the scope of work
• Thinks creatively and brings new ideas and a fresh perspective to the client
• Seeks to continually upgrade skills and knowledge for the effective management of CRAFT clients
• Works with multiple clients, client cultures, schedules, and strategic goals
• Coordinates clients’ work schedule within framework of CRAFT’s full client calendar
• Maintains and enhances client relationships
• Assists with business development, as needed

Client Related

I. Board Governance

o Assures that the Board and appropriate committees are kept fully informed on the conditions and operations of the association, and on all important factors influencing the association

o Participates in meetings of the Board and its committees, as appropriate.

o Assists the Board in the development and execution of the association’s strategic plan

o Plans, formulates, and recommends, for the approval of the Board, policies and programs which will further the objectives of the association

o Executes all decisions of the Board

o Provides staff support to client committees to enable them to function effectively

o Maintains minutes of the Board and other meetings of the association

o Provide security and appropriate confidentiality for all files, legal and historic documents, membership, and other databases

II. Administration

o Develops day-to-day administrative policies, procedures, and programs to support and implement directives from the Board and committees

o Leads CRAFT client team to ensure effective, efficient, and accurate communications and business operations including electronic communications, websites, database management, contractual obligations, and recordkeeping

o Negotiates and executes client contracts and commitments

o Maintains thorough communication with the Board, committees and members regarding association activities and projects

o Develops timelines and work plans for programs, services, and projects

o Understands and consistently meets or exceeds deadlines

III. Membership, Programs & Events

o Promotes interest and active participation in the association’s activities and reports to the Board as appropriate

o Oversees the marketing and communication for association’s members, meetings, events, and publications

o Oversees the planning and administration of all meetings of the association

o Oversees the planning, organizing, and directing of all membership matters and sponsorships

o Evaluates results and recommends improvement actions to achieve goals

IV. Financial Responsibilities

o Works with CRAFT Financial Services Manager to handle client funds professionally, and record information accurately and timely

o Ensures programs and projects meet the financial goals set by the Board

V. Volunteer Management

o Works with committees and staff to help ensure project goals are met

o Orients client volunteers to increase their understanding of the organization, its members, and its services

o Recommends and/or provides appropriate training for volunteer leaders to be successful in their positions

Essential Skills and Experience

• Effective Project Management and team leadership
• Association management experience at the Account Executive or Executive Director level
• Collaborative leadership skills with proven success in remote supervision
• Strong oral and written communications skills
• Team development and management
• Strong interpersonal and collaboration skills
• Success in client membership growth and retention
• Event planning and production
• Budgeting & financial management
• Professional education programming
• Creativity, initiative, and resourcefulness
• Planning and organizing
• Time management; ability to understand and consistently meet or exceed deadlines
• Working knowledge of Association Membership Systems such as Wild Apricot, Memberclicks, GrowthZone, etc.
• Ability and interest in learning about the client’s industry or profession and the concerns of its members
• Understands the resources available to implement the association’s goals and program of work, and the scope of services that CRAFT is to provide

Success Factors:

• Operates in an ethical and prudent manner
• Demonstrates the ability to accomplish efficient, accurate, and timely work within the assigned areas
• Cooperates, communicates, and coordinates with other CRAFT team members
• Constantly strives for total client satisfaction and to be a difference maker for the client
• Completes projects within established deadlines and on budget

About CRAFTSC, LLC

We specialize in Association Leadership & Management; Strategic Planning & Development; Public Policy & Government Relations; and Event, Conference, & Tradeshow Management for trade associations, non-profit and grassroots organizations, and mid-sized to large firms.

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