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Case Management Supervisor - Wellness Together
University Settlement Society of New York
Application
Details
Posted: 17-Jul-25
Location: New York City, New York
Type: Full Time
Salary: 72000 - 74000
Required Education:
Masters
Additional Information:
Hybrid/Remote is allowed.
University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For over 135 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, older adults services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 30 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to bring justice to the community as a whole.
Wellness Together aims to improve the quality of life for homebound older adults due to age or infirmity. Through comprehensive case management, various virtual group activities, and volunteer services, the program supports older adults to live their lives to their fullest potential. The program is part of the agency’s LEARN (Longevity through Education, Arts, Recreation, and Nutrition) network that works with older adults.
Responsibilities:
Work with the Program Director to ensure high-quality services and contract compliance
Provide individual and group supervision to casework staff and MSW students as assigned by the Director
Oversee the development and provision of service plans, treatment plans, staff and client interactions, and regular casework documentation by direct reports to ensure high-quality and impactful services are delivered in an effective and timely manner to homebound older adults
Maintain working knowledge of geriatric social work practice standards and theory and incorporate into clinical practice
Carry a reduced caseload as needed to provide coverage
Maintain working knowledge of resources for older adults
Support conducting intensive outreach
Support intake and assessment of clients as needed
Support the development and implementation of supplement services offered by the program and external providers
Collaborate with external partners and leaders in the field of aging to enhance program offerings
Other related duties within the scope of the position as assigned by the Supervisor
Qualifications:
MSW degree or related master’s level degree (e.g., social services, public administration, nursing, or public health) required
1-3 years of experiences in the field of aging required
At least one year of supervisory and/or management experience, preferred
Demonstrated ability to work with and engage hard-to-reach populations required
Outstanding verbal and written communication skills along with good interpersonal and computer skills
Ability to be a proactive, creative, problem solver is a must
Proven track record of effectively working autonomously and in a fast-paced environment
Bilingual skills in English/Spanish, English/Cantonese or English/Mandarin a plus. Language requirement will change based on program needs
Work Schedule: Full time, Monday - Friday, 9:00am - 5:00pm, 35 hours per week
We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 135 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 30 sites in Manhattan and Brooklyn. Our mission is to empower the individuals we serve through comprehensive, quality services that strengthen families and meet the current needs of the community.
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