Position Overview

Our Vice President of Membership, Meetings & Education is a key member of our executive
leadership team and plays a pivotal role in shaping the Association’s future, driving membership
growth and retention, delivering state-of-the-art industry education through a regular series of
meetings, webinars and special forums, and maintaining our Foundation’s financial strength while
expanding the reach and effectiveness of its programs.

Reporting directly to the Executive Director & CEO, our VP serves as both a strategic thought
partner and a hands-on operational leader, managing cross-functional teams and collaborating
across departments to achieve our organizational goals.

Key Responsibilities

Strategic Leadership & Organizational Stewardship

• Partner with the CEO and executive leadership team to shape and implement the
  Association’s strategic plan and long-term goals within the membership, meetings and
  education spaces.
• Lead the development and execution of annual operational budget for the Foundation
• Exercise independent judgment and executive decision-making in support of the
  Association’s mission, values, and business objectives.

Membership & Business Development

• Oversee the Membership & Business Development team which is responsible for generating
  a a large portion of the Association’s ~$8.5Million+ annual revenue.
• Serve as a visible ambassador for the Association, driving membership acquisition,
  retention, and engagement through strategic relationship building and business
  development activities.
• Support and close high-value deals in collaboration with the Membership & Business
  Development team when necessary.

Meetings & Events

• Provide executive oversight of the Association’s robust portfolio of meetings, webinars,
  forums, and industry events—from site selection and vendor contracting to content
  development and speaker engagement, ensuring seamless, high-impact events that reflect
  the Association’s commitment to excellence, innovation, and relevance in the tolling and
  transportation space.
• Represent the Association at key industry events and meetings.

Education & Foundation Oversight

• Oversee the Association’s educational strategy and learning portfolio, including
  professional development, leadership programs, and member training initiatives.
• Provide strategic direction to the Association’s Foundation supporting content development
  and fundraising campaigns for the annual service project, the Foundation scholarship fund
  and the annual Leadership Academy program.

People-Management & Cross-Functional Collaboration

• Lead, coach, and develop high-performing teams, creating a culture of accountability,
  inclusivity, and excellence.
• Provide direct supervision including performance management, talent development, hiring,
  and when necessary, termination.
• Foster a collaborative working relationship with our VP Communications, Marketing, and
  Member Relations and VP, Finance & Accounting, to ensure alignment of strategy,
  messaging, and resources.

Essential Functions

These are the core duties that must be performed by the employee, with or without reasonable
accommodation.

• Partner with the CEO and executive team to develop and implement the Association’s business
  plan, long-term strategic goals and budget for membership, meetings and education.
• Provide executive leadership for membership recruitment, engagement, and retention
  strategies, including direct oversight of the Membership Development, Member Services &
  Business Development teams.
• Cultivate and maintain strong relationships with current and prospective members across
  industries and regions to support membership and revenue growth.
• Oversee the planning, development, and execution of the Association’s meetings and events
  portfolio—including site selection, logistics, program development, and speaker
  management—through direct supervision of the Meetings team.
• Provide executive oversight of the Association’s Foundation, including support for fundraising
  efforts, the annual service project, and the Leadership Academy.
• Serve as a key spokesperson and public representative of the Association, including presenting
  to large audiences, moderating panels, and engaging with stakeholders in one-on-one settings.
• Exercise sound independent judgment and make strategic and operational decisions that align
  with the Association’s goals and mission.
• Travel domestically and occasionally internationally to represent the Association at meetings,
  conferences, and other events as needed. Travel may involve air transportation and extended
  periods away from home, including overnight stays. Travel may also require flexible scheduling,
  including weekends.

Qualifications

• Bachelor’s degree in business, Marketing, Management, or related field preferred.
• Minimum of 10 years of senior leadership experience, ideally in membership development,
  business development, meeting management.
• Demonstrated success in developing and executing strategic plans, managing complex
  budgets, and delivering measurable outcomes.
• Dynamic relationship-builder.
• Strong project management skills and the ability to balance long-term strategy with day-to-day
  execution.
• Experience overseeing teams and managing staff performance and development.
• Familiarity with the transportation or toll industry is a plus.
• Willingness and ability to regularly travel to Association events, meetings, and industry forums.
• Reliable transportation to and from the office and events required.
• Ability to be present in the Washington, DC office at least twice a week required. DMV
  residency preferred.