Job Summary: The Manager of Content is responsible for developing and implementing educational programs and resources for members of the association. This position is responsible for identifying the educational needs of members, developing strategies to meet those needs, and managing the delivery of educational content through a variety of channels. The Manager of Content will also manage the association's resource library, virtual learnings, and resource development and launch.

Key Responsibilities:
1. Develop and implement educational programs and resources that meet the needs of members of the association.
2. Identify and assess the educational needs of members through surveys, focus groups, and other research methods.
3. Develop strategies for delivering educational content through a variety of channels, including online learning platforms, webinars, conferences, and in-person training sessions.
4. Collaborate with the Vice President of Content to develop and manage educational opportunities and speakers for all association events.
5. Oversee the association’s call for presentations, conference educational content, and speaker management.
6. Oversee the on-site implementation of educational programs, including coordinating audio/visual needs, event production, room set, and pre-planning efforts.
7. Plan and execute successful webinars from conception to post-event follow-up. Manage webinar logistics, including scheduling, registration, and technical setup. Conduct rehearsals with
presenters and support them during the live event to ensure a smooth and engaging presentation.
8. Manage the association's resource library, including identifying and procuring relevant resources, organizing, and cataloging resources, tagging resources with key words, and making resources available to members through the association's website and other channels.
9. Manage the association’s Elevate learning management system (LMS), including development, implementation, and maintenance of the system.
10. Collaborate with subject matter experts and other stakeholders to develop and deliver online and in-person workshops, courses, webinars, and other educational content.
11. Collaborate with committee, councils, and other departments within the association to ensure that educational programs and resources are aligned with the association's strategic goals and objectives.
12. Oversee the management of the ongoing resource and learning content inventory projects.
13. Monitor and evaluate the effectiveness of educational programs and resources and make recommendations for improvements.
14. Monitor and manage the Content Coordinator.

Other Duties as Assigned:
• Serves as staff liaison to assigned committees or councils; assist in the planning of meetings, development of the agenda, and execution of all committee/council activities.
• Continue to update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
• Manages special assignment and projects assigned by Vice President of Content.
• Provide thoughtful suggestions and ideas for programs and process improvements.

Qualifications:
• Bachelor's degree in education, instructional design, or a related field.
• A minimum of 5 years of experience in developing and delivering educational programs and resources, preferably in a nonprofit association or related organization.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Excellent organizational and project management skills, with the ability to manage multiple projects and priorities simultaneously.
• Strong communication and interpersonal skills, with the ability to build relationships with members, staff, and external partners.
• Demonstrated leadership skills, with the ability to motivate team members, take initiative, and meet deadlines.
• Proficient in Microsoft Office and other educational technology platforms.
• Knowledge of the industry or profession served by the association is preferred.

Working Conditions: This is a full-time position that requires occasional travel to attend conferences, meetings, and other events. The Manager of Content is open to either in-office or a remote work environment.