Are you a collaborative leader in association member engagement with experience in DEI?

Come join the American Association for the Study of Liver Diseases (AASLD), the leading organization of professionals committed to preventing and curing liver disease.  We are seeking a Director, Member Experience to develop and implement strategies to enhance member engagement, recruitment, and retention.  This position is remote, with occasional travel required.  Candidates residing in DC, Maryland, Virginia, Connecticut, North Carolina, Wisconsin, Ohio, Michigan, Illinois, New Jersey, and Florida will be considered.

This is an excellent opportunity to develop and execute a membership strategy for a mission-driven organization!

We offer:

• Remote work environment
• Competitive benefits package
• 35-hour workweek
• Generous vacation/holiday leave
• Generous retirement plan contribution
• Tuition reimbursement

As the Director, Member Experience, you will develop a membership strategy with clear, measurable goals that include overseeing leadership development opportunities for members through governance and promoting inclusion in the member experience.  You will conduct market research to inform, develop, and implement membership campaigns to promote overall member value, advance key member communities, adhere to governance structures, and cultivate new membership offerings.  You will also develop plans to support membership retention and recruitment goals, drive revenue growth, and support programming for the Membership & Mentorship Committee and the Inclusion & Diversity Committee.  This position reports to the Chief of Staff.

You offer:

• Bachelor’s degree or equivalent work experience
• 8 years of experience in a similar role with relevant subject matter expertise
• Extensive knowledge of association membership processes, structures, and database systems
• Experience with DEI programs and collaborating with volunteers in association environments 
• Knowledge of key programmatic, operational, and financial issues and priorities
• Significant experience in developing and executing membership strategies and leveraging data analytics to achieve results
• Health care association membership experience preferred

How To Apply

For more information or to submit your resume and cover letter, please visit the following job link (or copy/paste the link to a new window):

https://recruitcrm.io/apply/17393949509980013318QoC

Additional inquiries and questions can be emailed to Beth Cessna at jobs@cessnasearch.com.

AASLD is an Equal Employment Opportunity employer.

About AASLD

AASLD is the leading organization of scientists and healthcare professionals committed to preventing and curing liver disease.

Connections working at AASLD