The Director of Chapter Strategy and Program Development is responsible for developing and executing the vision, strategy, and operational plans for chapter engagement and success. This role acts as a key liaison between chapter board leadership and ASID headquarters, fostering open communication and engagement to strengthen the relationship between ASID, Inc. and its 43 chapters. This role is integral in ensuring that the chapter network aligns with the strategic direction and goals of the national organization while receiving the necessary support to implement these strategies effectively. Additionally, this individual oversees special projects as assigned by the Leadership Team and National Board, including updates to bylaws, policies, CEUs, and other chapter-support initiatives. 

Strategic Objectives & Key Success Indicators 

• Chapter Services Leadership: Directs all chapter services programs and initiatives to ensure alignment with ASID’s goals. 
• Committee and Staff Management: Develops and manages the Chapter Leadership Committee, staff, and budget to ensure effective execution of initiatives. 

• Operations & Growth Strategies: Develops and implements strategies to promote operational growth for chapters and the department. Analyzes chapter performance by monitoring KPIs and metrics to recommend improvements. 

• Centralized Communication: Establishes and oversees a centralized chapter communication strategy to enhance engagement and collaboration. 

• Training & Coaching: Directs all chapter network training and coaching activities, ensuring volunteer leaders are well-equipped to fulfill their roles. 

• Special Projects Liaison: Serves as the strategic liaison for special projects assigned by the National Board, including task force and committee management as they relate to the chapter network. 

• Committee Engagement: Oversees engagement with various committees to ensure chapters remain aligned with ASID’s overall mission and strategic goals. 

• Volunteer Support: Facilitates onsite and virtual volunteer training sessions, providing personalized strategies and work plans as needed. 

• Cross-Department Collaboration: Acts as a strategic contributor across all business units within the organization to ensure cohesive execution of ASID’s goals. 

Required Skills/Abilities 

• Leadership & Initiative: Self-starter with the ability to take initiative and deliver results efficiently and effectively. 

• Budgeting: Proven experience in budget development and management. 

• Team Management: Strong ability to manage cross-functional teams and foster collaboration. 

• Customer Service & Problem Solving: Excellent customer service skills, critical thinking abilities, and attention to detail. 

• Project Management: Exceptional organizational skills with the ability to manage multiple projects and competing priorities. 

• Negotiation & Planning: Strong negotiation, contract management, administrative, and planning skills. 

• Communication: Outstanding oral and written communication skills, with the ability to convey complex ideas clearly and effectively. 

• Interpersonal Skills: Strong interpersonal skills, with the ability to develop and maintain productive working relationships in a fast-paced environment. 

• Technical Proficiency: Proficient in Microsoft Office Suite and other relevant software tools. 

Education and Experience 

• Education: Bachelor’s degree in Non-Profit Management, Communications, Marketing, or a related field. 

• Experience: Minimum of five years’ experience with progressively increasing responsibilities in program development, instructional design, volunteer management, and association management. 

• Association Experience: Prior work experience in an association environment is required. 

About American Society of Interior Designers

The American Society of Interior Designers (ASID) believes that design impacts lives. Founded in 1975, ASID is the oldest, largest and only multi-disciplinary professional organization for interior designers, interior design students and the manufacturers and suppliers who support the profession. The rich, vibrant history of the organization goes back to the founding of its predecessor organizations, the American Institute of Interior Designers (AID) and the National Society of Interior Designers (NSID). We collaborate with others to promote the value of interior design. We prepare our members to excel in a dynamic and evolving profession. We generate, collect, and disseminate applied knowledge. Through education, knowledge sharing, advocacy, community building and outreach, we strive to advance the interior design profession and, in the process, to demonstrate and celebrate the power of design to positively change people’s lives. We lead interior designers in shared conversations around topics that matter: from evidence-based and human-centric design to social responsibility, well-being, and sustainability. We showcase the impact of design on the human experience and the value interior designers provide.

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