The Chapter Relations Manager plays a vital role in strengthening AST’s state-level leadership network. This position is responsible for managing volunteer engagement, supporting board development, and ensuring effective communication between AST and its state affiliates. The ideal candidate will serve as a strategic partner to volunteer leaders, facilitate the implementation of programs and events, and oversee compliance with national policies and bylaws.

If you are a relationship builder with strong organizational skills, a passion for volunteer engagement, and a desire to grow with a purpose-driven organization, we encourage you to apply.

Key Responsibilities

• Serve as the primary liaison between AST and state boards across the U.S.
• Manage onboarding and offboarding processes for state-level board members.
• Guide and ensure compliance with AST bylaws, policies, and state-level governance procedures.
• Support volunteer leaders in planning and executing local programming, including CE credit events and state initiatives.
• Review and approve state program submissions, CE applications, and event documentation.
• Coordinate logistics for virtual and in-person meetings using Zoom, Google Meet, and other platforms.
• Assist in the planning and execution of national events, including the Leadership Forum at AST’s National Annual Conference.

Required Qualifications and Skills

• Bachelor’s degree in business, communications, nonprofit management, or a related field (or equivalent work experience).
• Experience working with nonprofit volunteer boards or membership-based organizations preferred.
• Excellent interpersonal skills with a courteous and professional demeanor.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities independently and collaboratively.
• High attention to detail, with sound judgment and organizational awareness.
• Problem-solving mindset with flexibility and adaptability in dynamic situations.
• Proficiency in Microsoft Office Suite; comfort navigating AMS/CRM platforms and virtual collaboration tools.