Title:  Specialist, Process Management

Department/Unit: Organizational Performance/Technology and Organizational Performance

FLSA Status: Full-time, Exempt

Location: Alexandria, VA

About APTA

Do you want to contribute to an organization dedicated to improving societal health? Would you like to collaborate with colleagues who are passionate about making a difference? Are you excited to work in a new state-of-the-art building designed to encourage movement, participation, and employee health?

Then you want to work for APTA!

APTA is the trusted leader for the physical therapy profession, representing more than 100,000 physical therapists, physical therapist assistants, and physical therapy students. Our approximately 150 employees support the association’s mission to build a community that advances the profession of physical therapy to improve the health of society. Learn more in our Association Profile.

Located in Alexandria, Virginia, APTA has outstanding employee benefits, including flexible work schedules, generous retirement contributions, and travel subsidies for employees who choose public and active transportation.

Summary

Seeking a candidate with the ability to visualize systems, processes, and procedures and maintain them in frameworks that are easy for staff to access and utilize. The right candidate for this position understands the importance of consistency in operations, including how information is shared. This candidate can also support how work across the whole association aligns with its strategic priorities by tracking progress and helping to identify when course corrections are needed.

Essential Functions

• Develops, maintains and updates organizational processes and procedures.
• Tracks strategic plan outcomes and supports strategic plan data collection and reporting.
• Collaboratively manages the introduction of new systems or processes, appropriately addressing any resistance or challenges that arise.
• Executes system and contract lifecycle reviews.
• Provides support to staff teams and projects related to operational excellence.
• Implements work plans related to respective activities of the Organizational Performance department.

Staff Expectations

• Upholds and fosters team values
• Complies with all APTA policies and procedures
• Performs other duties as assigned to foster achievement of association priorities

Qualifications

• 5+ years’ experience in process management, business analysis, project management, or a related field.
• Strong project management or business analysis skills, with proven ability to multitask and adhere to tight deadlines.
• Strong computer skills required including some database knowledge.
• Ability to collaborate with stakeholders and leaders across the organization.
• Excellent interpersonal and organizational skills with acute attention to detail.
• Demonstrates a strong commitment to a continuous improvement mindset, actively seeking ways to optimize processes and enhance operational efficiency within the Association.
• Experience in a member-oriented association preferred.
• Familiarity with OKR frameworks preferred.

Travel Requirements

0 - 5% - local

How To Apply

Please send resume and cover letter, including salary requirements, when applying.

Principals only; no agencies; no phone calls, please. Candidates selected to participate in an interview will be contacted by Human Resources.

The American Physical Therapy Association is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

APTA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please visit e-verify.uscis.gov.

APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff community.

About American Physical Therapy Association

The American Physical Therapy Association (APTA) is an individual membership professional organization representing more than 100,000 member physical therapists (PTs), physical therapist assistants (PTAs), and students of physical therapy. APTA seeks to improve the health and quality of life of individuals in society by advancing physical therapist practice, education, and research, and by increasing the awareness and understanding of physical therapy's role in the nation's health care system.APTA prohibits preferential or adverse discrimination on the basis of race, creed, color, gender, age, national or ethnic origin, sexual orientation, disability, or health status in all areas including, but not limited to, its qualifications for membership, rights of members, policies, programs, activities, and employment practices. APTA is committed to promoting cultural diversity throughout the profession.APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff commUNITY.

Connections working at American Physical Therapy Association