Join a small, national nonprofit association that provides resources and tools to our members who are leaders in Higher Education. The position is virtual, full-time, with options for benefits after a probationary period. This position has potential for long-term growth and advancement.

Responsibilities include extensive contact with members.  The individual in this position must be well-organized, a self-starter, have a positive and relational attitude, have strong verbal and written communications, and be customer-service focused.   

General Responsibilities

• Manage correspondence (email and discussion list) and phone lines and respond in a timely and professional manner
• Prepare invoices, memos, letters, and other documents using word processing, spreadsheet, database, or presentation software
• Serve as staff lead for committees as assigned including scheduling meetings, developing agenda, supporting materials, and recording minutes.
• Support organizational programs including annual conferences and virtual meetings as requested
• Review operating practices and recommend efficiencies and improvements where needed
• Maintain and update association website and database to ensure it stays up to date
• Work collaboratively and efficiently in a virtual environment
• Other duties or projects as assigned

Membership Support and Responsibilities:

• Work collaboratively with the Executive Director, Board and Membership Committee
• Manage the membership process including dues and application processing
• Evaluate the current recruitment & retention efforts of members and to develop and implement improvements if needed
• Maintain and update membership data on websites and databases
• Assist with timely invoicing, dues renewals, and payment processing
• Assist with development and implementation of a strategic marketing plan for the organization’s membership
• Other membership duties or projects as assigned

Meetings Support and Responsibilities:

Assist with meeting logistics which may include and are not limited to:

• Manage registration for meeting and corresponding events, staff on-site registration desk
• Maintain meeting website
• Produce badges, marketing materials, conference brochures and other communications as requested
• Coordinate mailings for meeting activities
• Arrange for member gifts and services as requested
• Assist with registration processing and invoicing
• Other duties or projects as assigned

Required Travel

Estimated travel is 1-2 times per year

Association/Society experience preferred

The successful candidate will have:

• An associate degree or higher preferred
• Executive administrative support with project management and decision-making skills preferred
• Experience in a professional office environment preferred
• Prior experience working with a membership association preferred
• A growth mindset, is tech savvy and a quick learner
• Proficiency with Microsoft 365 Suite Products: Word/Excel/PowerPoint/Outlook/Teams/Publisher/One Drive
• Experience with DropBox a plus
• Knowledge and experience with database and website management (knowledge of html and Word Press a plus)
• Experience with using Social Media for marketing and promotion
• Project Management experience (knowledge of Basecamp or other project management tools is a plus)
• Understanding of digital marketing is a plus (including digital advertising)
• Event coordination experience
• Ability to communicate professionally and accurately through written and verbal methods
• Ability to prioritize multiple clients’ needs and/or willingness to ask for guidance in priority setting
• Excellent time management and organizational skills
• Self-motivation and self-direction, and work well in small-team dynamics
• Ability to provide strong and prompt customer service
• Ability to adapt to changing priorities and perform well and keep professional communication and conduct under stressful situations
• Ability to travel nationally

About American Conference of Academic Deans

For more than 80 years the American Conference of Academic Deans (ACAD) has been a place for academic administrators to connect and engage in conversations about their work in the Academy. At its core, ACAD is about building relationships and encouraging colleagues to support one another in their work. Administration can be hard, lonely work and ACAD is there to bring people together to provide them the support and resources they need to be their best. Since 1945 ACAD has provided: -a mutual support system for academic officers from the associate dean level through the chief academic officer. -partnerships with other organizations/associations who work with academic leaders. -opportunities to engage in remarkable conversations that will help reignite the spark that got you into administration in the first place. -conferences and workshops for professional development. -a broad array of ways to network with a diverse range of educational leaders across the nation. ACAD is, at its core… -committed to the ideals of a liberal education and supports academic leaders in their work -about exposure to other models and ideas across the sector. -about networking. -a place to t...alk with peers about emerging challenges and issues. -a place to access early insights into emerging trends. -the place where the work academic leaders engage in on important issues around academics, personnel, fundraising, facilities, etc. come together. -a membership driven organization that provides academic leaders with the resources they need to excel in their field.

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