Position Purpose:  To provide the customer service support necessary to execute the AACE Community strategy and mission. Who You Are Minimum of three (3) years’ experience in membership/community engagement (non-profit trade association experience) in a customer service environment. Experience with Nimble/Salesforce (or other association management system) strongly preferred. Must possess strong initiative, exceptional customer service, results-oriented, attention to detail, and excellent written and oral communication. Requires intermediate to expert-level knowledge of Microsoft Office programs and technology applications. Must be able to work successfully within a matrix team environment, independently on primary tasks,