The following statements are meant to describe the general nature and level of work being performed by individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.
POSITION PURPOSE AND SUMMARY The Database Administrator will ensure the smooth operation and performance of Delta Sigma Theta Sorority, Inc.’s iMIS system. By managing and optimizing database functions, this role bridges the gap between data integrity and system functionality, ensuring that critical data is secure, accessible, and efficiently supports organizational processes. The Database Administrator will play a vital role in enhancing data-driven decision-making while improving overall system performance for both staff and members.
DUTIES AND RESPONSIBILITIES System Administration •Configure and customize iMIS to meet specific organizational needs such as settings, fields, workflows, automations, analysis, reports, IQAs, dashboards and other visualizations. •Ensures the database supports our membership structure including collection of data; joins and renews/invoicing processes, welcome letters and other personalized communications. •Administers functions between iMIS and the National Headquarters website, including supporting the integration of Delta Sigma Theta technology platforms: *Email Marketing: Higher Logic (Informz) *Application & Review Software: Open Water *Event Management: Cvent •Collaborates with stakeholders to gather requirements and translate into technical solutions within iMIS. •Performs data imports, data exports and data integrity checks within the iMIS system. User Support •Troubleshoots iMIS billing and accounting issues. •Provides technical support to users, including training, troubleshooting and resolving issues. •Works with staff to identify user needs and develop processes for increased productivity and increased user experience. •Develops and manages all database SOPs (e.g., data entry, IQAs, automation module, etc.). Creates and maintains custom reports and dashboards to support decision-making. Liaison to iMIS Service Provider •Escalates system issues. •Monitors database performance and troubleshoots issues to maintain optimal efficiency. •Implements robust security measures to protect sensitive data. •Regularly reviews and updates security policies and procedures.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS AND ABILITIES) •Bachelor’s degree in computer science, Information Technology or related field. •Minimum of three (3) years’ experience managing iMIS, iMIS RiSE and iMIS Partners(i.e., Informz, Open Water, Higher Logic and Top Class). •Experience with iMIS integration with other systems (e.g., payment gateways, CRM, etc.). •Knowledge/programming experience with SQL and SSRS Reports. •Ability to work collaboratively across multiple departments within the organization. •Ability to work independently and as part of a team. •Strong communication and interpersonal skills. •Flexibility to adapt to changing priorities and work collaboratively in a fast-paced environment. •Strong knowledge of iMIS billing and accounting modules, preferred. •Must be able to travel as necessary for major events where staff participation is required. •Relocation assistance not available. Must reside within a 50-mile radius of National Headquarters within six (6) months of start date. •Proof of comprehensive COVID-19 vaccination required.
BENEFITS Medical, dental, vision, disability, life insurance, 401(k) retirement plan and paid leave.
AMERICANS WITH DISABILITIES ACT (ADA) COMPLIANCE The ADA prohibits discrimination against people with disabilities in employment, transportation, public accommodation, communications and governmental activities. The ADA also prohibits discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training and other terms, conditions and privileges of employment. Delta Sigma Theta Sorority, Inc. is an equal opportunity employer.
Delta Sigma Theta Sorority, Incorporated was founded on January 13, 1913, by 22 collegiate women at Howard University to promote academic excellence and provide assistance to those in need. The Founders of Delta Sigma Theta envisioned an organization committed to sisterhood, scholarship, service, and addressing the social issues of the time. Since its founding, Delta Sigma Theta has become one of the preeminent service-based sororities, with more than 300,000 initiated members and over 1,000 chartered chapters worldwide.
As a sisterhood comprised primarily of Black, college-educated women, the Sorority seriously considers the issues impacting the Black community and boldly confronts the challenges of African Americans and, hence, all Americans. Over the years, a wide range of programs addressing education, health, international development, and the strengthening of African American families have evolved. The major programs of the Sorority are based upon the Five-Point Programmatic Thrust: economic development, educational development, international awareness and involvement, physical and mental health, and political awareness and involvement.
