TITLE: Marketing and Communications Specialist

STATUS:  Full Time Non-Exempt

LEVEL: Specialist

DIRECT SUPERVISOR: Sr. Specialist, Digital Content & Email

LOCATION:   Remote in the United States

POSITION DESCRIPTION SUMMARY:

Working collaboratively across the organization and with outside stakeholders, this position executes and supports a variety of communications, marketing and media relations tactics to support ACR events, initiatives, programs, and product offerings. The individual in the position is a member of the creative team and project manager who can manage a variety of elements of creative projects and campaigns from beginning to end. The individual in this position is detail-oriented, with exceptional writing skills, an interest in science and healthcare, and the ability to translate complex topics into simple language.

DUTIES & RESPONSIBILITIES:

Traffic

• Manage daily workflows for marketing and communications projects and requests as well as key ongoing deliverables using Asana project management system and the online JIRA system along with conventional methods.
• Collaborate with all relevant functions/departments to facilitate seamless, timely, and efficient project execution for all cross-functional marketing/creative requests (including email, print, web, social media, PR, events, etc.).
• Develop and maintain an editorial calendar for communications for the larger Marcomm Department to follow.
• Develop and maintain proper timelines and approval streams for all projects, ensuring each project is completed on schedule.
• Serve as a liaison between ACR stakeholders/departments and the Communications & Marketing team, which requires exceptional customer service and communication skills.
• Serve as a centralized communications point of contact on projects and ensure that all team members receive timely and appropriate information.
• Follow up on the metrics and measure the effectiveness of all marketing and communications efforts to help guide future strategy.

Marketing and Communications

• Serve as a generalist for the larger Marcomm team: participate in strategy meetings, execute marketing, public relations and communications plans, draft copy, proofread, organize work for designers, technical project leads, videographers or photographers, and social media specialists.
• Generate and maintain a deep knowledge of the College and its functions, including programs, products, services, and internal processes.
• Ensure that all aspects of a marketing and communications effort are well coordinated, and key components are included if appropriate.
• Provide communications support for select amount ACR programs, products, and services.

Public Relations

• Execute a variety of media relations tactics including managing the press registration process for the annual meeting, supporting press slate selection, overseeing press release development with freelance talent, and managing the digital press center.

Other

• Travel around 10% or less, including but not limited to the ACR Annual Meeting and staff retreat, may be required.
• Any other duties as the Sr. Specialist, Digital Content & Email, and/or the Vice President, Strategic Marketing, Communications & Publishing may assign.

QUALIFICATIONS:

• BA/ BS plus three (3) years’ experience in a communications, marketing, public relations setting, or related field, or more than five (5) years’ experience with no post-secondary degree.
• Superior organizational skills with the ability to multi-task and manage time
• Ability to establish and maintain positive and productive working relationships with a variety of individuals, including members, volunteers and staff
• Team player and self-starter with the ability to work independently, prioritize multiple responsibilities, and meet deadlines, strong project management skills
• Ability to organize, prioritize, and exercise judgment in handling responsibilities and managing multiple projects
• Strong working knowledge of AP Style
• Project management skills and the ability to adapt to unexpected changes and opportunities in a high-volume, fast-paced environment are a must
• The ability to understand and summarize complex ideas and materials for general readers, editors, and reporters
• Association, healthcare, and/or agency experience is preferable
• Applications/Software Requirements
  • Adobe Acrobat
  • Asana
  • Microsoft Office
  • JIRA/Confluence
  • Content Management Systems
  • Social Media Platforms

The ACR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The ACR complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities or conducts business.

This is not a contract. The description and duties as they relate to this position are subject to change as reasonable business necessity dictates. In the event of such changes, a new job description may be created.

About American College of Rheumatology

With nearly 8,500 physicians, health professionals, researchers, medical students, and scientists worldwide, the American College of Rheumatology (ACR) is the home of the rheumatology community. The ACR is a values-based organization, and as such focuses on the cultural values of transparency, accountability, collaboration, community, inclusion, and innovation across all interactions within and across departments, with members and volunteers, and external organizations with whom we work. We believe culture, communication and collaboration leads to excellence and allows our employees to fully flourish.

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