Executive Vice President & Chief Operating Officer – NeighborWorks America

NeighborWorks America seeks an experienced and collaborative executive leader to be its next Executive Vice President & Chief Operating Officer (EVP/COO) to lead and effectively manage and coordinate the work of the following programmatic divisions and business units: Training & Professional Development, National Initiatives, Field Operations, Organizational Assessment, and the Evaluation, Leadership & Peer Learning divisions. Reporting to the CEO, the EVP/COO will be held accountable for the effective internal direction of corporate efforts, activities and resources that maximize and leverage business goals to enhance program direction and impact.

This executive leader provides strategic management, guidance and oversight, establishes measurable goals and priorities, identifies opportunities for collaboration and ensures that effective resources are shared across divisional lines and are implemented. Working in tandem with the EVP/Chief Financial Officer, the EVP/COO will exercise leadership and management that ensures that the organization is focused on continuous process improvement, consistent application of policies and procedures and effective stewardship over the resources entrusted to NeighborWorks America. Responsibilities include:

Strategic Planning and Organizational Leadership

• Provide strategic management, guidance, and oversight across divisions
• Establish and track measurable goals and priorities as outlined in the Strategic Plan
• Identify opportunities for cross-divisional collaboration
• Lead internal corporate efforts and activities
• Ensure effective resource allocation and sharing across divisions
• In partnership with the President /CEO, create a positive environment and culture while developing organizational strategy and driving performance
• Develops and maintains relationships with the teams that support the Board of Directors.

Operational Management

• Oversee the following divisions: National Initiatives, Field Operations, Organizational Assessment, Training & Professional Development, Evaluation, Leadership & Peer Learning, and Culture & Belonging
• Drive continuous process improvement initiatives and collaboration across teams
• Ensure consistent application of policies and procedures
• Maintain effective stewardship of organizational resources
• Manage complex programs, projects, and new initiatives

Stakeholder Management

• Navigate complex operational, financial, and political environments
• Leverage stakeholder relationships across corporate, network, and external contexts
• Support and enhance NeighborWorks network success
• Foster cross-sector collaboration
• Establish and maintain strong working relationships with a diverse set of stakeholders

Location:

This role is based in the Union Market area of NE Washington, DC with a flexible hybrid schedule allowing an opportunity to work from home up to three days per week and includes the added benefit of paid on-site parking.

DRiWaterstone is proud to lead this search on behalf of NeighborWorks America For more information on how to apply, please visit: https://driwaterstonehc.com/position/evp-coo-neighborworks/ .

Ideal Candidate:

• Minimum 15 years of substantive management experience, with nonprofit CEO experience preferred.
• 10+ years’ experience directly supervising and 5+ years leading highly experienced senior (entrepreneurial) leaders and driving collaboration across teams.
• Understanding of financial management principles, including budgeting, financial planning, and key financial metrics.
• Demonstrated success establishing and achieving clear, measurable goals, while fostering personal accountability and implementing strong organizational systems and processes.
• Background in community development, with deep understanding of affordable housing initiatives, neighborhood revitalization projects, and housing development across diverse communities.
• Proven track record managing multi-million dollar operating and grants budgets.
• Strong business acumen and entrepreneurial drive, with proven experience identifying and developing revenue sources, while optimizing operational efficiency.
• Able to challenge ideas constructively, contribute to informed decision-making, and champion team decisions for successful implementation.
• Culture champion, with a collegial and collaborative management approach.
• Excellent communication skills, both written and verbal. Able to serve as a spokesperson and communicate effectively with a diverse network of stakeholders and partners.
• Able and willing to travel to meet with a diverse network of partners, team members, and stakeholders.