The Lean Construction Institute (LCI), located in Arlington, Virginia, is currently looking to fill an open position for a Programs Support Manager. This position can be hybrid or fully remote.  The Programs Support Manager will support the coordination of LCI national event details for the LCI Annual Congress and the LCI Design Forum, and will report to the Director, Program Development. Additionally, this position will assist with LCI general inquiry responses, and other support duties (Association Management System support, support of membership and webinar events).

LCI is an association with a vision to transform the design and construction industry with Lean implementation to provide more value to the end users and boost productivity. LCI has enjoyed growth in membership, in national and regional event attendance, and in education resources since its foundation in 1997. The highlight of Lean practitioners’ year is the LCI Congress, an annual five-day event which hosts more than 1,600 design and construction professionals.

Job responsibilities include:

National event support

• Support successful Congress and Design Forum events
• Build Congress event app
  • Establish the structure of the app
  • Obtain and upload content.
• Congress signage/print plan
  • Review artwork provided by graphics department to ensure accuracy
  • Work with Arata (decorator provider)
• Manage Congress presentation management system
  • Set up and manage
  • Tracking, checking information.
• Preparation for Congress. Material collection and distribution.
• Manage marketing toolkits for Congress speakers, exhibitors, sponsors (on website)
• Congress registration support
  • Check registrant’s member and non-member pricing accuracy
  • Speaker tagging accuracy, group registrations
• Support Congress video plan
• Congress Content and Outreach committee member
  • Support marketing cluster groups on team, as needed
  • Providing training and managing event volunteers prior to and onsite at LCI Congress

Administrative support

• Social Media
  • Manage responses to comments coming through social media
  • Vet and admit new individuals to LCI LinkedIn group
• Manage LCI Flickr account (Congress, Design Forum, CoP event photos)
• Participate on LCI iMIS core team.
• Respond to LCI main phone line and LCI general email boxes.
  • Respond to inquiries on membership, national and regional events and education resources.
• Support membership events.
• Webinar registration support.
  • Backup for webinar facilitation.
• Other duties as directed

Credentials & Experience

• Work experience in events a plus
• Bachelor’s Degree a plus

Other skills

• Self-motivated to work collaboratively or independently in a small office environment and/or working remote
• Proficiency in Microsoft Word, PowerPoint, Excel
• Proficiency with iMIS (AMS system) a plus
• Experience using Trello and Asana software for project management a plus

About Lean Construction Institute

LCI is a non-profit organization created in 1997. Its purpose is to transform the design and build environment through reforming production management in design, engineering and construction for capital facilities. LCI has developed the Lean Project Delivery System™ (LPDS) that applies lean principles pioneered in manufacturing to construction. LPDS tools facilitate planning and control, maximize value, and minimize waste throughout the design and construction process. LCI’s national headquarters is located in Arlington, VA. LCI Guiding Principles: Courage: We tackle the most important issues and refuse to shy away from challenges. Inclusion: We believe the best results are achieved through the collective efforts of diverse teams that foster share decision-making and psychological safety. Transparency: We are open, honest, empathic, and straightforward in our dealings with our members, customers, stakeholders and one another. Service: We meet people where they are, listen to understand, help them learn by doing and support them on their journey.

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