The Manager of Operations at the International Erosion Control Association (IECA) is responsible for overseeing daily business operations and providing cross-functional support across all departments. This role ensures organizational effectiveness and efficiency while also supporting membership, marketing, education, conferences, and finance functions.

Operations Management

• Oversee office operations, internal processes, and administrative systems to ensure smooth daily functioning.
• Maintain organizational policies, procedures, and compliance requirements.
• Support financial processes including expense tracking, budget monitoring, and vendor management in coordination with the CEO and accounting firm.
• Manage technology and database systems (CRM, website, project management tools), ensuring data accuracy and effective use across departments.

Cross-Functional Support

• Assist Membership, Marketing, Education/Conferences, and Finance teams with project coordination and administrative support.
• Step in as a back-up for key functions when staff are on leave or during high workload periods.
• Support membership and chapter programs, events, and communications.
• Contribute to marketing and communications efforts (timelines, proofreading, project tracking, etc.).

Project Coordination

• Manage and track cross-departmental projects from planning through execution.
• Monitor deliverables, timelines, and outcomes, providing regular updates to the CEO and staff.
• Develop systems to streamline workflows and improve team efficiency.

Education, Skills, and Abilities

Education

• Bachelor’s degree in business administration, nonprofit management, communications, or related field (or equivalent experience).

Experience

• 3–5 years of experience in operations, project management, or nonprofit/association management preferred.
• Demonstrated ability to manage multiple projects and deadlines.

Technical Skills

• Proficiency in Microsoft Office, QuickBooks, project management tools, and database/CRM systems (iMIS preferred).

Soft Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Adaptable, collaborative, and detail-oriented.

Special Requirements

Some travel is required to support the Annual Conference, chapter events, and organizational meetings.

The above declarations are not intended to be an all-inclusive list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and are a reasonable representation of its activities.

About International Erosion Control Association

The International Erosion Control Association: The International Erosion Control Association (IECA) is a non-profit, member organization that provides education, resource information and business opportunities for professionals in the erosion and sediment control industry. Our members represent over 30 countries and 22 fields of professional practice. IECA’s diverse membership supplies a unique network of specialists who are capable of solving a broad range of problems caused by soil erosion and its by-product—sediment.

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