Details

Posted: 11-Sep-25

Location: North Carolina

Type: Full Time

Categories:

AMC/Account Executive

Education and Training

International

Salary Details:

Benefits: Company-paid stipends toward health and dental insurance, life insurance, 401(k) plan, paid time off (PTO), holidays, optional supplemental insurance plans, and flexible spending account (FSA).

Preferred Education:

4 Year Degree

Additional Information:

Hybrid/Remote is allowed.

Certifications:

CAE

IMI Association Executives, a leading association management company (AMC), is seeking a passionate and results-driven Operations and Certification Manager. This is a unique opportunity to make a meaningful impact while supporting Lamaze International, a global leader in evidence-based childbirth education, dedicated to advancing safe and healthy pregnancy, birth, and early parenting through education and advocacy through thoughtful leadership and operational excellence.

WHAT YOU'LL DO

Account Manager

• Take ownership of the day-to-day operations of Lamaze International, ensuring excellence and efficiency in all deliverables.
• Act as a trusted advisor to the Lamaze leadership and educators, providing expert operational support and strategic insight.
• Foster strong, professional relationships between IMI and Lamaze International through responsive, solutions-focused services.
• Work closely with Lamaze’s Executive Director to support the organization’s mission and long-term success.
• Track commitments and ensure follow-through on tasks, fostering a culture of ownership and accountability.
  
  

Leadership / Board and Committee Liaison

• Collaborate with the Executive Director and committee chairs to ensure alignment and readiness for all initiatives.
• Provide project management for multiple volunteer committees including logistics for meetings.
• Serve as staff liaison to Lamaze’s Certification Council and Education Committee, providing operational support, tracking deliverables, and ensuring regulatory compliance.
• Show commitment to Lamaze’s success by going above and beyond to support strategic priorities, even when challenges arise.
  
  

Program Planning and Management

• Lead the planning and evaluation of Lamaze programs to align with its mission and strategic priorities.
• Offer creative, knowledgeable ideas to improve daily operations and enhance programming.
• Maintain and update an annual production calendar to keep teams and projects on track.
• Manage Lamaze’s Certification and Recertification programs, including candidate applications, exam logistics and credential renewals.
• Manage Lamaze’s Accreditation process for accredited Childbirth Education programs.
• Administer CEU approval and provider processes for Lamaze childbirth educators.

Financial Planning and Management

• Partner with the Executive Director to create and manage the annual budget responsibly.
• Monitor and report on financial performance with accuracy and timeliness.
• Ensure transparency by providing regular, clear financial reports to stakeholders.
• Provide expert guidance on budgetary strategy, offering insights that help Lamaze make informed decisions.
• Support Lamaze’s budget and financial planning, including tracking certification revenue, membership dues, and continuing education program expenses.
  
  

Team Management

• Set clear expectations and empower team members to succeed with the right training and mentorship.
• Encourage team collaboration and alignment through regular meetings and open communication.
• Promote collaboration by encouraging cross-functional teamwork and knowledge-sharing across teams and with Lamaze stakeholders.

WHAT YOU'LL NEED:

• The ability to think strategically and perform tactically, with a strong sense of ownership and follow-through.
• Short and long-term project management skills, showing commitment to excellence and continuous improvement.
• Excellent organizational skills and extreme attention to detail, backed by a high standard of professional knowledge.
• Strong written and verbal communication skills that support effective collaboration.
• Rock-solid technical skills to confidently support Lamaze needs and internal operations.
• A four-year college degree or five years of equivalent experience.
  
  

WHO YOU ARE:

• Tenacious, positive, and optimistic. You are determined to succeed and are driven by a desire to make a difference while maintaining a positive outlook.
• Resourceful. You are self-motivated and love learning about new ways of doing things.
• Flexible. You can pivot to unexpected situations and are comfortable with a bit of chaos and uncertainty.
• Humble. You understand that no task is too big or too small and are willing to roll up your sleeves and offer an extra pair of hands.
• Lifelong learner. You stay current on trends and best practices and love bringing new ideas to the table.
• Passionate about maternal and child health, education, and nonprofit service. Comfortable working with healthcare professionals, educators, and global stakeholders.

About IMI Association Executives

IMI Association Executives Inc. is an association management company (AMC) that since 1986 has been providing turnkey, high-touch service to the not-for-profit community. We represent a solid team of professionals working in a financially stable setting, ready to assist trade and professional associations, as well as licensing, certification, and accreditation boards in meeting their constituents' needs. Located in Raleigh, North Carolina, just minutes from North Hills, IMI Association Executives Inc. is the management choice for non-profit entities that have local, state, regional, national, and international scope.

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