Are you passionate about community engagement and volunteerism? Do you thrive in a role where you can build relationships and create meaningful opportunities for others to contribute? The Residential Real Estate Council—a mission-driven nonprofit real estate association located in the downtown Chicago area—is seeking a dynamic and organized Volunteer Services Coordinator to lead our volunteer engagement efforts.

In this role, you’ll play a vital part in connecting real estate professionals with impactful volunteer opportunities, supporting community outreach initiatives, and helping to drive our mission of fostering stronger, more equitable neighborhoods through active civic participation. If you're a strong communicator with a heart for service and a mind for logistics, we’d love to meet you.

Enjoy a vibrant office culture, unbeatable downtown location, and the satisfaction of making a difference every day. If you're a proactive problem-solver and enjoy working with people, we want to hear from you!

In support of our incredible team, RRC offers amazing benefits and perks:

• Aetna Medical POS or HMO option
• Employer paid Aetna Dental and Vision (EyeMed)
• Paid Time Off (Accrual prorated in the first year, then 10 days)
• 7 Paid Sick Days, 4 Personal Days and 11 Paid Holidays
• 401(k) plan with employer match
• Flexible Spending Account and Commuter Expense Program
• Employer paid Life Insurance, Short Term/Long Term Disability & Employee Assistance Program
• Free access to fitness center in the building with lockers and showers
• Hybrid Work Environment with a 35-hour work week (required in office Tuesday & Wednesday)
• Salary Range: $27.47 - $29.13 hourly (equivalent to $50-$53k a year) depending on skills and experience

ROLE EXPECTATIONS 

• Manage State events, including creating and maintaining events in Dynamics (AMS) and webinar platforms, updating State webpages, and ensuring leaders receive appropriate promotional materials. Monitor event registration counts and collaborate with State Leaders to boost attendance as needed. Assist with evaluation surveys, identify best practices, and highlight successes during future State Leader trainings/communications. Proactively reach out to States that have not scheduled events to offer guidance and support.
• Partner with the Volunteer Services team to support the Leadership Training Program, including the Annual Leadership Conference held in conjunction with RRC’s November governance meetings. Maintain the master attendee list and assist with program logistics to ensure a smooth participant experience.
• Maintaining accurate volunteer leader rosters and State/Chapter records in Dynamics (AMS).
• Manage the Virtual Assistant program by coordinating activities with the vendor to promote national programs and provide administrative support for State and Council-level initiatives.
• Administer State Award Programs, including RRC With a Heart, State/Region Spirit Award, CRS of the Year, and State Leader of the Year. Collect applications, coordinate committee reviews, prepare recommendations, and promote award recipients in leadership communications.
• Provide exceptional service to volunteer leaders by promptly responding to inquiries through the community@crs.com inbox, maintaining and updating the State Leader Facebook group, and writing timely, informative communications.
• Manage billing and account payments for State-supported services, including Virtual Assistant, Constant Contact, and other platforms.
• Contribute to the development of the department budget and assist State Leaders with creating and managing their State Network budgets as needed.
• Identify and recommend emerging volunteer leaders and collaborate with internal teams to align volunteer engagement with broader organizational goals.

TALENTS AND CREDENTIALS 

• Bachelor’s degree preferred, or equivalent combination of education and relevant experience.
• 1-3 years of experience in an association, nonprofit, or volunteer management environment preferred
• Strong organizational and project management skills with the ability to manage multiple tasks and meet deadlines.
• Excellent written and verbal communication skills, with attention to detail and responsiveness.
• Customer-service mindset with the ability to build positive relationships with volunteer leaders and colleagues.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficient in Microsoft Suites preferred. 

For consideration:  

If you want to be a part of this dynamic organization, please email a cover letter and resume to mhernandez@crs.com.

The Residential Real Estate Council is an Equal Opportunity Employer

About Residential Real Estate Council

Are you a strategic innovator with a passion for professional growth and industry excellence? Join the Residential Real Estate Council (RRC), a proud affiliate of the 1.2 million member National Association of Realtors, who awards the prestigious Certified Residential Specialist (CRS) designation. As a leading organization serving top-performing residential real estate agents since 1976, RRC is where excellence meets opportunity.

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