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Membership Manager - Las Vegas, NV
American Gem Society
Application
Details
Posted: 22-Aug-25
Location: Las Vegas, Nevada
Type: Full Time
Salary: Starting $55,000
Categories:
Membership
Required Education:
4 Year Degree
The American Gem Society (AGS) is seeking a Membership Manager to oversee the daily operations and administration of AGS membership programs. This position is responsible for managing key functions related to member recruitment, retention, engagement, and cross-department collaboration in support of organizational goals.
Reporting to the Director of Membership, the Membership Manager will supervise and support a small professional team while planning and implementing membership events, campaigns, and initiatives. The role also ensures the accuracy and integrity of membership data, reporting, and analytics, while working closely with internal departments to strengthen member programs and services.
About AGS The American Gem Society (AGS) is a nonprofit trade association of fine jewelry professionals dedicated to consumer protection, business ethics, and gemological expertise. As a 501(c)(6) organization, AGS promotes the highest professional standards and serves as a trusted resource within the jewelry industry.
Essential Functions
Membership Operations
Drive recruitment and retention efforts in collaboration with the Director of Membership
Develop and manage Membership Touchpoint Maps, workflows, and campaign calendars
Maintain Standard Operating Procedures (SOPs) to streamline operations
Manage the department calendar to ensure alignment with strategic priorities
Event & Tradeshow Coordination
Assist in planning and managing trade show logistics, including booth setup, marketing materials, staff scheduling, and travel
Collaborate with Marketing on campaigns and event promotions
Data & Reporting
Ensure data accuracy and CRM integrity with the Data Analyst
Generate regular membership reports for leadership
Manage Basecamp projects and workflows within the internal database
Assist with grievance and review coordination with senior leadership
Member Engagement
Respond to member and prospect inquiries
Identify and implement automation tools to improve communication
Represent AGS at industry events (some travel, evenings, and weekends required)
Competencies
Excellent organizational and project management skills
Strong attention to detail and data accuracy
Effective written and verbal communication
Experience supervising staff or contractors
Strong customer service mindset
Proficient in Microsoft Office, association management systems (AMS), and learning management systems (LMS)
We provide a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with short- and long-term disability coverage and company-matched 401(k) contributions.
The American Gem Society is proud to be an equal opportunity employer. We welcome and consider all qualified applicants without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected characteristic.
Education and Experience
A bachelor’s degree in a business-related field is required.
3–5 years of membership department and management experience (preferably within an association or nonprofit environment)
The AGS is a nonprofit trade association that serves a passionate community of fine jewelry retailers, designers, wholesalers/manufacturers, and service providers dedicated to building consumer trust in the jewelry industry.