About Us:

AMCI - We’re a small but mighty team on a big mission: to support our members in managing 50% of associations by 2050. We work hard, move fast, and laugh often—because we believe great work and great culture go hand in hand.

Position Overview:
The AMC Institute (AMCI) is seeking a Program & Operations Manager to help drive our education, accreditation, and operational initiatives. This role supports both the Sr. Director of Partner Relations & Marketing and the Sr. Director of Membership & Programs and plays a key part in keeping our programs running smoothly and our members engaged.

If you thrive in a fast-paced environment, can juggle multiple priorities without dropping the ball, and enjoy being part of a collaborative team, we’d love to meet you.

Note: This position requires in-office work at our Old Town Alexandria office at least two days per week, including Tuesdays for team meetings.

Key Responsibilities:

Professional Development & Accreditation

• Support certification approvals and maintenance
• Assist with AMCI accreditation and standards maintenance
• Coordinate logistics for career center initiatives and job fairs

Operations & Finance

• Post payments and support expense tracking

Membership & Administrative Support

• Manage member profiles and respond to inquiries
• Provide general administrative support
• Support the business development portal (RFPs)

Event Support

• Coordinate logistics with meeting partners
• Ensure smooth execution of specialized meetings
• Manage hosted buyer program logistics

Communications & Research

• Assist with surveys and research initiatives
• Maintain website content and updates

Qualifications:

• Strong organizational and multitasking skills (yes, we said it twice – it’s that important!)
• Experience with event platforms, CRM systems, website CMS tools, and Microsoft Office Suite
• Excellent written and verbal communication
• Ability to work collaboratively across teams
• Comfortable leading small group presentations and facilitating meetings
• Self-starter with the ability to manage multiple priorities and deadlines
• Prior experience in nonprofit or association operations is a plus

Ready to join our small but mighty team? Send us your resume, a short cover letter, and your salary expectations—we like to keep things transparent from the start.

About AMC Institute

Founded in 1963, the AMC Institute (AMCI) is a non-profit trade organization focused on advancing professionalism and high industry standards for association management companies. (AMCs). AMCI provides expert support and resources to drive new business to members, champions accreditation to promote industry best practices, and creates educational and networking opportunities for AMCs to engage and learn from each other. The AMC Institute represents over 180 association management companies that collectively provide full-service management to over 3,000 associations. The total budget for associations managed by AMC Institute members is more than $1.9 billion annually and the associations represent 3 million members.

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