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Tech. Support Associate
Purpose Provide basic technical support to execute launch activities for website and mobile app content, access and functionality Key Responsibilities Provide assistance for content updates, new content creation, and social media launches to ensure satisfactory user-friendly functionality and ease of access Complete tasks as assigned and related to managing, organizing, scheduling, and updating the web content, including text, images, design, and brand consistency Complete required testing of website to check whether the content is optimized for both desktop and mobile app Create and maintain comprehensive documentation of issues and resolutions Maintain content calendar and strategy timeli
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