The National Association of College and University Attorneys (NACUA) seeks a highly organized and detail-oriented Membership Assistant to join our team. Working closely with NACUA's Senior Director of Membership and Marketing, the Member Services Assistant acts as the main point of contact for all membership-related inquiries, maintains accurate membership records, and supports CLE credit processes. This position requires strong administrative skills, proficiency with membership databases, and the ability to handle multiple tasks efficiently. 

ESSENTIAL FUNCTIONS 

Membership Administration: 

• Process membership applications, renewals, and cancellations.
• Maintain accurate and up-to-date membership records in the member database.
• Respond to member and non-member inquiries. 
• Prepare weekly, monthly, and one-off membership reports. 
• Conduct new member outreach via routine welcome messages. 
• Work with the finance department to regularly reconcile dues revenue. 
• Provide primary phone support for membership phone line. 

Member Services: 

• Complete and send routine paperwork for Continuing Legal Education (CLE) applications and attendance reporting for programming.
• Provide primary phone support for CLE phone line.  
• Provide support for committees and affinity groups, including meeting scheduling, materials preparation, and responding to inquiries. 
• Provide support for the sponsorship program, including invoicing, logistics assistance, and responding to inquiries. 
• Assist with special projects and initiatives as needed.
• Represent the organization at in-person and virtual events and meetings as needed. 

Administrative Support: 

• Provide back-up phone coverage for the main and virtual program assistance phone lines. 
• Assist with other administrative tasks as needed.

JOB LOCATION
This position requires residence near, or relocation to, the Washington, DC area. NACUA offers a hybrid schedule, which requires working in-office on Wednesdays and Thursdays. Please note that NACUA’s President & CEO retains discretion to amend this schedule.

BENEFITS
NACUA has a generous benefits program that includes health, dental, vision, and life insurance, plus sick and annual leave, federally recognized holidays, a 403(b) plan, and opportunities for professional development.

TO APPLY
Interested candidates should submit a resume and cover letter to jobs@nacua.org. Applications submitted without cover letters will not be considered. 

ABOUT NACUA
The National Association of College and University Attorneys (NACUA) is the premier organization in the field of higher education law and is deeply committed to its mission of advancing the effective practice of higher education attorneys for the benefit of the colleges and universities they serve. NACUA provides its members with key legal resources and continuing legal education programming, all while acting as the community through which attorneys on campuses can share resources, knowledge, and work products on current legal concerns and interests.

QUALIFICATIONS/SKILLS 

• 1-3 years of professional experience, preferably within a membership association or administrative setting. 
• Bachelor’s degree preferred but not required. 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 
• Experience with CRM/AMS databases preferred. 
• Strong organizational and time management skills. 
• Excellent communication and interpersonal skills. 
• Ability to work independently and as part of a team. 
• Ability to handle multiple tasks and priorities effectively.

Applicants must send cover letter and resume to jobs@nacua.org in order to be considered.