Introduction

NACUBO is committed to diversity because it enriches and strengthens how we advance our mission, just as it does for institutions of higher education. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different. Our goal is to be the place where a diverse mix of talented people want to come, to stay and do their best work.

Creativity and cross-team collaboration drive NACUBO’s achievements and contribute to individual success. All staff members are encouraged to think creatively about how they and NACUBO can address mission, member needs, and challenges that will inevitably arise from time to time. They are also encouraged to develop and nurture strong partnerships throughout the association. These partnerships help individuals, teams, and the association accomplish the activities, goals and strategies of the organization and of individual positions.

Imagination, innovation, and curiosity are welcome, and all require some risk taking. NACUBO encourages staff to engage in bold thinking, to put forward new ideas and proposals, and to openly debate the risks – upside and downside – associated with new ideas.

Each member of the NACUBO staff is responsible for creating and sustaining esprit de corps across the organization.

To accomplish all of this, staff will need strong communication and strategic thinking skills. NACUBO is committed to nurturing these skills in all staff members.

Position Summary

The Manager, Online Learning is primarily responsible for managing and coordinating ongoing NACUBO online programs and initiatives that support the goals of the organization and its members. The Manager, Online Learning is responsible for scheduling, implementing, and executing online learning products and services, including webinars, online programs, microlearning, and self-study courses. These responsibilities include identifying and tracking all tasks, projects, timelines, and deliverables for assigned projects. The Manager, Online Learning is expected to coordinate all required resources to achieve identified goals, escalating issues and producing resolutions as necessary.

The Manager, Online Learning will engage collaboratively with other members of the NACUBO staff and reports to the Director, Leadership Development.

Essential Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Project Management and Administrative Support

• Manages NACUBO’s online learning accounts, including email, Zoom webinar, media library, and ELEVATE learning management system (LMS)
• Coordinates registration, product set up, and implementation for online and hybrid events, online courses, and recordings
• Assists online presenters, moderators, registrants, and attendees both before and during online programs
• Aids in the production and publication of NACUBO podcasts
• Compiles weekly registration and revenue data related to online educational products
• Supports the Leadership Development team with program initiatives and tasks, as appropriate.

Logistical Management

• Manages logistical planning and production for online programs, including web posting, event registration, credit tracking, speaker preparation, speaker/program evaluation, day-of coordination, member support and communication, and event follow-up.
• Plans and develops NACUBO Annual Meeting mobile application in collaboration with Leadership Development, Business Development, and Marketing.
• Collaborates with subject matter experts and speakers for the development of online offerings.

Competencies

1. Analytical/Problem Solving
2. Customer/Member Focus
3. Project Management
4. Technical/Professional Knowledge
5. Knowledge Innovation
6. Consistent Communication
7. Teamwork
8. Outcomes Focus
9. Leadership

Work Environment

This position is remote, but the incumbent sometimes works in the office. The incumbent will use standard office equipment such as a laptop or computer, phone, and printer/copier. Temperatures in a remote and office environment may fluctuate.

Physical Demands

1. Sedentary work: Exerting up to 10 pounds occasionally. Active while managing onsite meetings/programs: Exerting up to 40 pounds.
   
   
2. To perform the duties of this position, the employee is regularly required to talk and hear. The employee may frequently be required to stand, walk, use hands and fingers to type, handle or feel, and reach with arms and hands. Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time regular position. Typical days and hours of work are Monday through Friday 8:45 a.m. to 4:45 p.m. This position may be eligible for an alternate work arrangement (i.e., flextime), please refer to the Employee Handbook for details. There may be occasional evening and weekend work as job duties or projects require it.

Travel

Occasional travel and overnight stays for workshops, conferences, and other NACUBO events will be expected.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Other Duties

Please note this position description does not cover, contain or list a fully comprehensive listing of duties or responsibilities that are required of the employee in this role. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications 

• Bachelor's degree from a four-year college or university (or equivalent experience).
• Three to five years of experience with coordinating online education programs or the equivalent in a professional association preferred.
• Proficiency using Windows-based applications, database administration, and learning management systems.
• Excellent verbal and written communication skills.
• Must apply quality control processes to deliverables.
• Strong interpersonal and organizational skills with a well-developed orientation to accurate attention to detail.
• Must show good time management skills, including adherence to deadlines and the ability to handle multiple tasks and deadlines simultaneously.
• Must be able to work independently as well as collaboratively in a team environment.

About NACUBO

The National Association for College and University Business Officers (NACUBO) is the premier membership association serving all areas of higher education’s business and finance offices with professional training, advocacy, research, and consulting services. NACUBO’s membership includes approximately 1,700 institutions of higher education and 40,000 individuals. Established in 1962, NACUBO has been an association since it succeeded a federation of associations of business officers that had given the profession a framework since 1951. NACUBO now represents more than two-thirds of the higher education institutions in the United States.

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